The meats on the skewers was well cooked and tasty. There is far better places to stay in Mexico. We ordered room service for lunch one day - two club sandwiches - this was very nice and quickly delivered. The queue was miles long every day. Recreation options include scuba diving, tennis, and many non-motorized water sports, like windsurfing and kayaking -- though some of these may cost extra fees. Please dont be fooled by reviews on Ocean Coral & Turquoise Fans page , those fans are delusional, most of them have brought time share , so of course they are pushing hard to sell they time share rooms, and raving how excellent the hotel is. To our surprise, they moved us to Daisy club building, with adjoining room and no towels again , but finally the room had king size bed. Resort area recommended for guests aged 18 and over and with exclusive access for El Beso clients. Now $165 (Was $482) on Tripadvisor: Ocean Coral & Turquesa, Riviera Maya. The food is good, the only Alberto and Gladis at the buffet, Casa Del Mar, provided amazing service!! Thank you for taking the time to share your experience with us. Blue Moon dinner was terrible, we couldnt finish our meal. Guests sometimes complain of wear-and-tear and that humid conditions create musty rooms or bathrooms that could use an extra scrub. If you cant appreciate a mid-pandemic trip that might have a few inconveniences then you should stay home. Swimming pools were good, nice to see the wildlife too., not too big on the scale of places to stay in the area, some wonderful staff and plenty of choices of places to eat., You could save 10% or more at this property when you sign in, Approximate prices in AUD for a 1-night stay. Swim up Pool bar. It was extremely irritating that the spa staff, dive-it staff and also massage people (not from the hotel) constantly bothered you. Like a little village in itself, this resort property has everything guests expect to find and more, making it easy to enjoy a vacation without ever leaving the property. Overall we had a great time but because a holiday is what you make it and we made it a great holiday and made the absolute most of everything - good or bad. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. As Brits we love tea and have never stayed in a hotel that doesnt provide it (Thailand/Malaysia/Cuba/Singapore/Egypt etc etc all provided). Antonio, the lobby bar waiter was very friendly and gave us fast service always; Animation staff was very friendly and got us to do fun activities throughout, a special shoot out to Max and Tony. Guests staying in the El Beso Adults Only area can enjoy the rest of the resort's facilities and services: a wide range of dining options with themed restaurants and bars, the Despacio Spa Centre with a hydrotherapy circuit and a variety of entertainment and sports on offer, among other services. Yes, free parking and secured parking are available to guests. We stayed at Privilege garden view, close to El Beso pool, with a nice view of the pool and could also see the ocean a bit from our room. Read our, This was our 3rd trip to OCT but our first with children. Yes they made us wear masks indoors it made us feel better as we had children that cant be vaccinated yet. The Ocean Coral & Turquesa is located on the seafront in Punta Coral, in the area of Puerto Morelos. Why would management think is ok to move couple to family/ childrens building I can never understand that. The only way to leave a review is to first make a booking. STAY GREEN. have. There was a good. Our favourite was Mexican restaurant, food was very good and service was exceptional. They never gave you the impression that they were overwhelmed or understaffed like some resorts. Select dates to see this property's availability and prices. He made all our reservations, was present the entire trip all we had to do was text him and he immediately got us what we needed. It was a shame for a hotel that classes themselves 5*. In June, bring mosquito spray if you'd like to eat at the Bistro. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. We arrived as a couple and the room they give us was with 2 separate single beds, we raised our complaint, and the next day they moved us to different room to our surprise once again with 2 single beds, even worse it was adjoining room, the fridge didnt work and there was no towels. The lobby is large and casual with brown tiled floors, bench and armchair seating, and a partially thatched roof, and guests occasionally note wear-and-tear, but mostly the property is well-kept and clean. Negatives: The staff in the main buffet restaurant seemed extremely uninterested, rushed off their feet and completely lacked passion for the work they were doing. It has exclusive Suites, ten themed restaurants, Privilege, Exclusive Rooms and Services and a Despacio Spa Centre. If you buy something through our links, Oyster may earn an affiliate commission. The best customer service Ive ever experienced! In your search options you have set up a booking with children. Some guests complain about the distinction between "Privilege" and "Non-Privilege" guests, which are demarcated by wristbands that guests all must wear during guests' stays. Own or manage this property? About 4.5 Excellent 20,893 reviews #13 of 47 hotels in Puerto Morelos Location Cleanliness Service Value GreenLeaders Gold level Located in the heart of the Mexican Caribbean, this enchanting all-inclusive resort offers an array of activities to engage your senses. All the rooms were absolutely disgusting, very dated, broken furniture, rusted taps, cracked sinks, very old over washed grey towels. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. We wouldnt visit the resort again purely based off the food and the resort being so big and busy. Burger Bar (Main Pool): Burgers were okay but the chef was sooooo slow. Ocean coral turquesa el beso Review of Ocean Coral & Turquesa Reviewed February 1, 2023 via mobile Very good resort I stayed Jan 25 one week . Everything was clean and rooms were large and beautiful., Service was great, food was very good. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Check-in Check-out Rooms Adults Children We will forward and convey your congratulations to our departments and staff since they delivered their best effort, so you and your family could spend a great vacation. As we already moved 3 times each time we had to pack and unpack, its waste of our time and holiday, which we should enjoy instead of wasting our time packing and unpacking and spending time talking to the management team in the reception . The resort concierge team can help arrange day trips and adventure excursions around the Yucatan Peninsula. El Beso entertainment cooking/mixology etc crammed on a tiny stage impeding on sun-lounger area. To edit a review youve already submitted, contact our Customer Service team. Sm 12 Mza 15 Lote 1-02 1-03, 77511 Puerto Morelos, Mexico In general, the service and attention was very good. The room was fantastic, spotlessly clean, well equipped in terms of toiletries, towels, steamer etc. It was a shame for a hotel that classes themselves 5*. Are any cleaning services offered at Ocean Coral & Turquesa? We. You can play ping pong and tennis at this 5-star resort, and the area is popular for canoeing. It seems the management just doesnt care about anything there. 10 Great Hotels for Going Fishing, Ventus at Marina El Cid Spa & Beach Resort, All-inclusive oceanfront resort with a pretty location in Puerto Morelos, Spacious suites with sitting areas, terraces, and modern amenities, Inclusive packages include buffet breakfasts, lunch, and dinner, Wide range of dining options, including restaurants, coffee shop, and bars, Pool bar stays open late with dancing and entertainment, Lovely beach and four outdoor pools surrounded by palm trees, A slew of activities offered, from scuba diving to tennis to water sports, Spa, beauty parlor, sauna, steam room, and exercise room, Supervised Kids' Club with organized activities, Room service (limited hours) and concierge service, Privilege status includes extra amenities like access to private beach, Lounge chairs and restaurant reservations can be hard to snag, Some limited access for guests without "Privilege" status (private beach and lounge), Wear-and-tear in some areas of the hotel, including rooms, Extra fees for some activities (scuba diving, windsurfing, etc), Wristbands and towel cards can be a nuisance. Everything was clean and rooms were large and beautiful. Thank you for having chosen the Ocean Coral & Turquesa, You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Dress Code: Not enforced in the slightest I was horrified to be sat having dinner in an A La Carte restaurant, Villa Marina, next to a couple who were dripping wet as they got straight out of the pool and went in to the restaurant. The only positives I can think of are that the Villa Marina restaurant was the best of them all. Dont bother trying to call reception or guest services as they never answer and it was also very rare to see anyone standing at the desks. The restaurants, the room, the activities, especially the foam party and bowling. Dear Miss Debra: Thank you for spending your vacation at Ocean Coral & Turquesa. Apr. The holiday of your dreams, where time does not exist, at of H10 Hotels' hotels on Riviera Maya. All of the bar tenders were fast, polite and gracious! Negative: There was no kettle only a coffee maker and therefore no tea supplied. {{lc.user.agencies.CompanyName}}. Dont bother trying to call reception or guest services as they never answer and it was also very rare to see anyone standing at the desks. Swim up Pool bar. Ideally, we'd publish every review we get, positive and negative. We kept getting a note through our door about discounts - turned out they were trying to sell us a timeshare and wanted us to watch a 90 minute presentation (who wants to do that when they are on holiday!). We stayed at Privilege garden view, close to El Beso pool, with a nice view of the pool and could also see the ocean a bit from our room. We look forward to your soon return, for you to have a great experience again at Ocean Coral & Turquesa. Loved our experience with Jorge, a waiter who has been working at the resort for the past 10 years. What are some of the property amenities at Ocean Coral & Turquesa? Resort was clean. We ordered room service for lunch one day - two club sandwiches - this was very nice and quickly delivered. We are looking forward to have you back soon! There's also a creperie, coffee shop, lobby bar, and poolside drink and snack bars, though waiting at restaurants can be an issue. About 4.5 Excellent 20,889 reviews #13 of 47 hotels in Puerto Morelos Location 4.2 Cleanliness 4.5 Service 4.3 Value 4.2 GreenLeaders Gold level Located in the heart of the Mexican Caribbean, this enchanting all-inclusive resort offers an array of activities to engage your senses. What food & drink options are available at Ocean Coral & Turquesa? Located directly on a sumptuous white sand beach in Puerto Morelos, the location offers elegant getaways in one of Mexico's most popular destinations. Located in the heart of the Mexican Caribbean, this enchanting all-inclusive resort offers an array of activities to engage your senses. To our surprise, they moved us to Daisy club building, with adjoining room and no towels again , but finally the room had king size bed. We have more than 70 million property reviews, all from real, verified guests. Among the facilities of this property are a restaurant, a shared lounge and room service, along with free WiFi throughout the . The pools, entertainment and restaurants are fabulous. There are a lot of reviews talking about AC, having to wear masks, and not as much overall freedom. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days, Resort Facilities at El Beso Adults Only at Ocean Coral & Turquesa All Inclusive. Treat yourself to an unforgettable vacation at the 4* Ocean Coral & Turquesa El Beso, an adults-only area of the Ocean Coral & Turquesa Hotel. ocean coral & turquesa hotel puerto morelos, ocean coral and turquesa. Are there opportunities to exercise at Ocean Coral & Turquesa? See more questions & answers about this hotel from the Tripadvisor community. There are several different restaurants from which to choose each day on the all-inclusive plan, and the food was excellent. Check-In/Reception Desk Positive: Reasonably quick check in process Negatives: Upon check in we were informed we didnt have the limited sea view room we booked and they didnt have any available. Negatives: Villa Marina: Buffet food selection was cold and always swarming with flies. So attentive and so welcoming. Air con was fantastic we woke up a couple of nights cold. I ordered gnocchi for my main and they first brought the wrong dish, when they then brought the gnocchi there were four pieces, all cold and rock solid. They are unable to control seaweed levels. Burgos, Tony, Emanuel, Wilbert, Irving, Ponado and Susi were so helpful and friendly. Buffet and Full English/Irish breakfast options are available daily at the accommodation. There's a exercise room, too, with plenty of cardio and weight-lifting equipment. Which popular attractions are close to Ocean Coral & Turquesa? Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Lots for teens and tweens on the non adults side., The hotel staff was very helpful. Dear Miss Debra: Thank you for spending your vacation at Ocean Coral & Turquesa. The hotel has a 24-hour front desk, room service (limited hours), concierge service, and staff can arrange for laundry service, airport transfers, and off-site tours. Swimming pools were good, nice to see the wildlife too. Nearby attractions include Croco Cun (1.4 miles), National Reef Park of Puerto Morelos (2.7 miles), and Unico Beach (2.0 miles). Which languages are spoken by the staff at Ocean Coral & Turquesa? Everything was great. The food is good, the only Alberto and Gladis at the buffet, Casa Del Mar, provided amazing service!! The meats on the skewers was well cooked and tasty. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Top room amenities include a flat screen TV, extra long beds, and a pool view. We value your feedback regarding your experience and regret that we were unable to satisfy your vacation as you expected. Pool was a good size, and could get chairs always thanks to Pedro and Isayas. They can accommodate up to 5 persons (4 adults + 1 child). Yes the ac was a little lacking its mexico in august!! FLIGHT + HOTEL. For info on these editor-selected items, click to visit the sellers site. Very clean public areas, great choice of eating venues. Alberto and Gladis attended us throughout our entire stay at Casa Del Mar restaurant. Playa Punta Caracol is a 17-minute walk from El Beso Adults Only at Ocean Coral & Turquesa All Inclusive, while Cancun Underwater Museum is 27.4 km away. Bathrooms are beige-tiled usually with separate or combo showers and tubs, but they may only have frosted glass for privacy, rather than a solid door. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Constantly bothered by Dive It team trying to get you to book a trip. Fruit cart would come out daily. Additional charges may apply for meals at some . Does Ocean Coral & Turquesa offer any business services? As we already moved 3 times each time we had to pack and unpack, its waste of our time and holiday, which we should enjoy instead of wasting our time packing and unpacking and spending time talking to the management team in the reception . Dear Mr. Matthew: Thank you for taking your vacation at Ocean Coral & Turquesa. El Beso: Poor selection. Also loved Mexican. Everything was great, except for seaweed situation but even that was not too bad except for a couple of days. Pool - Positive: If we werent on the beach we spent our time around the El Beso pool. Located in Puerto Morelos, a 17-minute walk from Playa Azul, El Beso Adults Only at Ocean Coral & Turquesa All Inclusive provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Beachfront resort. if the writer is claiming to be someone else). Some say is Mother Nature and is not hotels fault. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation. The lnly downside is the mosquitos at night. I loved everything; the food is great and the drinks are even better ; will definitely be returning , Just got back from a 10 day vacation (may 22 until June 1). This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The Ocean Coral & Turquesa is an expansive 585-room, upper-middle-range resort about a 35-minute drive from Cancun. Alberto and Gladis attended us throughout our entire stay at Casa Del Mar restaurant. Pool was a good size, and could get chairs always thanks to Pedro and Isayas. Restaurants are decorated on-theme with the cuisine -- Route 66, the American restaurant, has a classic diner feel complete with red-and-white gingham tablecloths and a statue of Marilyn Monroe, while the Mexican restaurant, Hacienda Los Girasoles, has a tiled floor, wood beam ceiling, and wrought-iron chandeliers. What are some restaurants close to Ocean Coral & Turquesa? Crepes were nice. We greatly appreciate your point of view regarding services that did not meet your expectations, which were not a reason to minimize happiness on your vacation. Likewise, we will continue working to further improve the quality of our services. Recreation options include a kids' club, scuba diving, tennis, and many non-motorized water sports. Rooms are air-conditioned and include terraces or balconies, flat-screen TVs with international channels, free Wi-Fi, coffee machines, mini-fridges or minibars (the contents are free and restocked daily), and toiletries. 1 outdoor pool Blue Moon Restaurant Bistro La Petite Crperie and Bistro Bar Large beach area with sun loungers Balinese beds facing the sea for Privilege guests Complimentary Wi-Fi General resort services (located outside the Adults Only Area): 3 outdoor swimming pools and 1 jacuzzi 8 restaurants, 5 bars, Mike's Coffee and ice cream shop This is the version of our website addressed to speakers of English in Canada. The selected hotel only admits bookings for adults. Others who write good reviews I wonder what sort of houses, and what sort of lifestyle they have, to appreciate this hotel. In addition, it has a wide range of entertainment and sports for enjoying an unforgettable stay. The Privilege lounge will not disappoint. Food and drinks were wonderful. Indoor Italian (cant remember the name): Food was cold, service was poor. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. TUI told us we needed long trousers and shirts didnt wear them as this wasnt enforced. Ocean Coral & Turquesa is located in Puerto Morelos, this beachfront resort is connected to the airport and within 3 mi (5 km) of Crococun Zoo, Ojo de Agua Beach, and Puerto Morelos Town Square. What are some of the property amenities at Ocean Coral & Turquesa? So that on your next visit you give us the opportunity to change your point of view and give you and your family a great vacation. Maximum capacity 3 adults. Fruit cart would come out daily. Airport transfers can also be arranged, and free parking is available. the best time ro visit our resort it's on spring or summer, What payment options do you accept upon check in do you all take American Express. Please dont include personal, political, ethical, or religious commentary. The food was good, I got octopus. And many more advantages enjoy them all! We will definitely be back again and again and we will ask for Keke!! There was a problem loading the reviews. Located in Puerto Morelos, 0.9 miles from Playa Azul, El Beso Adults Only at Ocean Coral & Turquesa All Inclusive provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. El Beso Adults Only at Ocean Coral & Turquesa All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival. At first we agreed with that, until we walked down the beach to Puerto Morelos, to our surprise all the hotels by the coast had installed a net to stop the seaweed coming, the beach was perfect and clean. 5* hotel serving cakes on paper napkins in the restaurant how wrong is that? They're also applicable regardless of the comment's tone. Thanks! Among the facilities of this property are a restaurant, a shared lounge and room service, along with free WiFi . When we politely declined Luis made us feel extremely unwelcome and uncomfortable. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. All products are independently selected by our writers and editors. Burgos, Tony, Emanuel, Wilbert, Irving, Ponado and Susi were so helpful and friendly. BUT we just could not scream/boast/praise how wonderful our stay has been! Kind Regards Ocean Coral & Turquesa, Adults Only and Adult Friendly Resorts in Puerto Morelos, Puerto Morelos Hotels with Air Conditioning, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport.
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