3:00 pm, Check-out: Buffet and continental breakfast options with warm dishes, fresh pastries, and fruit are available every morning at the condo hotel. We apologize for the inconveniences that occurred during your stay. TownePlace Suites by Marriott Grand Rapids Airport features an indoor pool. Yes, pets are typically allowed, but it's always best to call ahead to confirm. " There are similar hotels available. That's how we know our reviews come from real guests who have stayed at the property. TownePlace Suites by Marriott Grand Rapids Airport Southeast is a sustainable condo hotel in Grand Rapids where guests can make the most of its fitness center and indoor pool. As of May 19, 2023, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Grand Rapids Airport on May 31, 2023 start from $125.01, excluding taxes and fees. At the condo hotel, the units include bed linen and towels. I spoke to a gentleman who struggled to find the reservation, then found it by locating the email that was sent to me. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. TownePlace Suites by Marriott Grand Rapids Wyoming accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Check-in is from 3:00 PM - 2:00 AM. Prices are the average nightly price provided by our partners and may not include all taxes and fees. English, Spanish, Arabic, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 616-552-6003, Self Operating lift or a sloped entry in hotel swimming pools, Valet parking for vehicles outfitted for drivers in wheelchairs, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App, Free Buffet and Hot Breakfast;Monday-Friday 6:00 - 9:00 AM,Saturday-Sunday 7:00 - 10:00 AM. Still no resolution. Zoey is so wonderful and always takes care of me. Buffet and American breakfast options with warm dishes, fresh pastries, and fruit are available daily at the condo hotel. Front desk guy said and I quote : Dude.what do you want me to do?!?! Getting our points back also became a big hassle. 24 hour gym & indoor pool hours are from 6am-11pm. Again, we appreciate you feedback and we hope to see you again in the future. 5880 Clyde Park Ave SW Wyoming MI 49509 (616) 531-0300. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days, Facilities of TownePlace Suites by Marriott Grand Rapids Wyoming. Free WiFi, Entire studio Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Reviews are most valuable when they are original and unbiased. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Find more info about the property in the questions and answers. Room was okay but weird 6 seat table right in the middleodd layout. Private Bathroom The whole ordeal took us about 2 hours and made us about an hour late for our scheduled dinner with family. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Which popular attractions are close to TownePlace Suites by Marriott Grand Rapids Airport Southeast? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. More. Refrigerator To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. 46-inch flat-screen televisions come with satellite channels. TownePlace Suites by Marriott Grand Rapids Airport Southeast 4850 Town Center Drive SE, Grand Rapids, 49512, United States of America - Great location - show map 8.6 Excellent 233 reviews Breakfast and how clean the room is . A roundtrip airport shuttle is free at scheduled times. Contributions should be appropriate for a global audience. Sign up and we'll send the best deals to you. Ridiculous!! This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. The lack of responsiveness to a legitimate concern is astounding. All content should be genuine and unique to the guest. A good location for a relaxing stay in Grand Rapids, TownePlace Suites by Marriott Grand Rapids Airport is a condo hotel surrounded by views of the city. Free WiFi, Entire studio more. Watermark Country Club and Calvin College are also within 3 miles (5 km). Your contribution should be yours. Quick versionshuttle never came. 11:00 am. Went to roomroom was ok. That super clean, but would not call it dirty. Air conditioning Stay connected with free high-speed WiFi throughout the hotel, and enjoy our daily complimentary hot breakfast including items such as fresh fruit, eggs and pastries. Posted by a verified traveler on Feb 10, 2019. Free self parking is available. Pool access available from 6:00 AM to 11:00 PM. Cancellation and prepayment policies vary according to accommodations type. Stay on the backside away from the fire pit areas so evening voices don't distrub. Bathroom was huge and clean. Refrigerator We do apologize that things did not quite meet your expectations. Anyone staying on a Marriott Explore Form that is within 50 miles of the issuing property will be subject to a $300 deposit- nonnegotiable per local management company. We don't take our poor reviews lightly and will use your feedback towards better coaching with our staff. The bed looked and smelled clean and was very comfortable. There are staffing issues, twice when I stayed there was no hot breakfast options. That night we slept and it was a mad house ! We do appreciate you bringing the cleanliness of public areas and stairwells to our attention. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The 102 apartments feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. UnionPay credit card, Dishwasher Find out what food and drink options you could be enjoying at this property. This is the version of our website addressed to speakers of English in the United States. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. It's new and fresh. TownePlace Suites by Marriott Grand Rapids Airport offers transfers from the airport. We informed the manager of the issue with other guests and he said he would try to get us another room and that he would call me to confirm. American Express, Traveling on business? Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision. Refrigerator Bed was comfy. There are no spa services available at this aparthotel. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. Oct 5, 2022 I AM THE GENERAL MANAGER. With a stay at TownePlace Suites by Marriott Grand Rapids Airport in Grand Rapids (Forest Hills), you'll be steps from MSA Fieldhouse and a 3-minute drive from Patterson Ice Center. Read our, Hotels near Craig's Cruisers - Grand Rapids, Hotels near Frog Hollow Boundless Playground, Hotels near Pines Golf Course Wyoming Michigan, Hotels near (GRR) Gerald R. Ford International, Hotels near (AZO) Battle Creek Intl Airport, Hotels near Compass College of Cinematic Arts, Hotels near Kendall College of Art and Design, Hotels near Grand Rapids Community College, Hotels near International Cosmetology Academy, Hotels near Ross Medical Education Center, Hotels near Regency Beauty - Grand Rapids Walker, MI. The condo hotel provides an indoor pool, fitness room, and an elevator. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. I made shuttle reservations at that point. more. Fire pit out front of the hotel was a great way to and the evening! by Heather GM. Try again. Other amenities include free WiFi, free wired Internet, and flat-screen TVs with satellite channels. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Ideally, we'd publish every review we get, positive and negative. TownePlace Suites by Marriott is an extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Towneplace Suites By Marriott Grand Rapids Airport 5411 28th St. Ct Se., GRAND RAPIDS, MI 49546 4.2 Miles from GRR $ 199 / night View Rates Room Types King Bed with Sofa bed and Full Kitchen Free Parking for up to 7 Days Free Cancellation Lowest Rate Guarantee Park Stay Fly Package $ 199 USD/night Book Room With Parking Distance in property description is calculated using OpenStreetMap, Top Location: Highly rated by recent guests (9.1), Free private parking available at the hotel, Select dates to see this property's availability and prices, Guests are required to show a photo ID and credit card at check-in. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. This location is close in proximity to Davenport University for a weekend event we attended. Bed was comfy., the front desk was extremely helpful when we checked in. 168 were here. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Among the facilities at this property are free shuttle service and a 24-hour front desk, along with free Wifi throughout the property. They're also applicable regardless of the comment's tone. if the writer is claiming to be someone else). See 11 traveler reviews, 32 candid photos, and great deals for TownePlace Suites by Marriott Grand Rapids Airport Southeast, ranked #27 of 35 hotels in Grand Rapids and rated 2.5 of 5 at Tripadvisor. What are some restaurants close to TownePlace Suites by Marriott Grand Rapids Airport Southeast? This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. With out any thing being resolved. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. So. Hotels near TownePlace Suites by Marriott Grand Rapids Airport Southeast, TownePlace Suites by Marriott Grand Rapids Airport Southeast Rooms, Homewood Suites by Hilton in Grand Rapids, InterContinental (IHG) Hotels in Grand Rapids, Grand Rapids Hotels with Air Conditioning, Hotels near Gerald R. Ford Airport Viewing Park, Hotels near Cascade Winery & Jaden James Brewery, Hotels near The Murder Mystery Company in Grand Rapids, Hotels near Icc Behar (Dzemat Behar Grand Rapids), Hotels near Golf Club at Thornapple Pointe, Hotels near Pink Lounge: Dry Salt Therapy, Hotels near Ross Medical Education Center, Hotels near International Cosmetology Academy, Hotels near Compass College of Cinematic Arts, Hotels near Kendall College of Art and Design, Hotels near Grand Rapids Community College, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Wyndham Grand Cancun All Inclusive Resort & Villas, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). DeVos Place is 14.2 km from TownePlace Suites by Marriott Grand Rapids Wyoming, while Calvin College is 16.1 km from the property. The staff was very helpful and freindly., Was a beautiful hotel very clean! Front desk staff will greet guests on arrival. Check-in: We are so sorry that you had to experience other noisy guests while you was here. If you're traveling for work, we'll sort the most popular This service may contain translations powered by Google. The hotel contacted me a few days before my reservation stating that due to high demand they had "accidentally" cancelled my reservation. Compare Reviews, Photos, & Availability w/ Travelocity. We called ahead of time to confirm available rooms as well as Pack N' Play availability for our toddler. That definitely can be frustrating. The bed was very comfortable. Thank you for the lovely review! Thanks so much for your response! Please enter the dates of your stay and check what conditions apply to your preferred room. This service may contain translations powered by Google. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. Noise-free guestrooms cannot be guaranteed. After eight more days of no response I called the hotel directly one more time at 8:45 am, left my number, and asked for the GM to return my call when they arrived as I was informed they would be in at 9:00 am. TownePlace Suites by Marriott Grand Rapids Wyoming 5880 Clyde Park Avenue, Wyoming, 49509, United States of America - Excellent location - show map 8.7 Excellent 107 reviews i love the utensils they were so usefulk thank you soooo muchhh Nicolasa United States of America Staff 9.1 +35 photos Apartments Rooms have always been clean upon arrival. Let the world see your hotel experience through your eyes. We do appreciate your feedback and we hope you give us another chance to serve you better in the future. As of May 20, 2023, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Grand Rapids Wyoming on May 28, 2023 start from $105.01, excluding taxes and fees. Had a really poor experience with this location that's probably worth sharing to prospective visitors,as it led to us not staying at this location at all. Please dont include personal, political, ethical, or religious commentary. The TV mount swivel was super convenientand a huge bonus was the option to temporarily log into my Netflix account. Thank you so much for taking the time to provide positive feedback!! He assured me the woman who emailed me had already reinstated the reservation and I was set for check in. Available in all rooms: Please dont include personal, political, ethical, or religious commentary. TownePlace Suites by Marriott Grand Rapids Wyoming takes special requests add in the next step! The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. The casino is about 20mins from here and you can certainly call an uber or a taxi. The shower was spotless -down to the drain spotless. At the condo hotel, the units are equipped with bed linen and towels. Please dont include personal, political, ethical, or religious commentary. Accommodations for disabled guests are also available. Each review score is between 1 and 10. Kind of a 1/2 covered drive up, but not enough to keep you dry. We are so sorry that you had to experience issues with your shuttle. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Calvin College is 5.8 miles from TownePlace Suites by Marriott Grand Rapids Airport Southeast, while Forest Hills Fine Arts Center is 5.8 miles from the property. Also the outdoor area w fire pit was a fab surprise!! A mini-market is available at the condo hotel. Certain services and amenities may be reduced or unavailable as a result. By the next day, still with no response, I called the Marriott corporate office back one final time. i love the utensils they were so usefulk thank you soooo muchhh. by Kelsey. Jul 19, 2022 Are there opportunities to exercise at TownePlace Suites by Marriott Grand Rapids Airport Southeast? The nearest airport is Gerald R. Ford International Airport, 3.1 km from the accommodation. Tea/Coffee maker If we find any, we delete them and, if necessary, take action against whoever is responsible. Breakfast was delicious and plentiful. All of our Marriott properties are struggling with our property management systems overselling us. Guests submit their subscores and their overall scores independently theres no direct link between them. The kitchen area in the room had everything that we needed and more. Housekeeping is provided on weekdays only. We hope that you give us another chance in the future to provide you with a much better stay. Access to personal accounts on streaming services such as Netflix & Hulu. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Please note that all Special Requests are subject to availability and additional charges may apply. Approximate prices in USD for a 1-night stay, TownePlace Suites by Marriott Grand Rapids Airport Southeast is a sustainable condo hotel in Grand Rapids where guests can make the most of its fitness center and indoor pool. Not that they were all checked out, but that they didn't exist. I liked the breakfast, the accessibility to do this with me we were attending, etc. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Located 1.1 miles from Forest Hills Fine Arts Center, TownePlace Suites by Marriott Grand Rapids Airport offers 3-star accommodations in Grand Rapids and features free bikes, a fitness center and a shared lounge. TownePlace Suites by Marriott is located north of the Grand Rapids International Airport, with two big box stores (Meijer & Walmart) & several restaurants nearby, & just minutes away from downtown. City view Some of the public areas and stairways could use more cleaning. I have stayed here 30 days over several months and each return visit was worse. . Cash is not accepted. the front desk was extremely helpful when we checked in. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The rooms are nicely setup and I like the larger kitchen to prepare your own meals. A 24-hour business center and a meeting room are available. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Excellent location show map, Excellent location rated 9.1/10! This service may contain translations powered by Google. Shower amazing. Lock in a great price for TownePlace Suites by Marriott Grand Rapids Wyoming rated 8.6 by recent guests! The property features free bikes, barbecue facilities, and parking on-site among other facilities. Tea/Coffee maker Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Marvin United States of America Staff 9.1 . 24 m S.W., Wyoming, Michigan, USA, 49509, Languages spoken by staff: Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. The bed looked and smelled clean and was very comfortable., The kitchenette was fabulous, the shower in my king size bed, breaking was was fabulous with lots of choices. Unlock Member Rates! Instead of being honest with their guests the front desk people decided to lie and say the keys were missing to the shuttle. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Cash is not accepted. Again, we apologize for the inconveniences and we hope you give us another chance in the future. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. TownePlace Suites by Marriott Grand Rapids Airport Southeast 8.8/10 Excellent See all 156 reviews Popular amenities Pool Breakfast included Pet friendly Parking included Free WiFi Air conditioning 4834 TOWN CENTER DRIVE SE, Grand Rapids, MI, 49512 View in a map Explore the area Davenport University 3 min drive Contributions should be appropriate for a global audience. We are so sorry that the hotel had issues with cleanliness and staffing. Find more info about the property in the questions and answers. This property is making considerable investments and efforts towards becoming more sustainable. If you're traveling for work, we'll sort the most popular Later on, I eventually got a hold of the Sales Director of this location with initials L.K. TownePlace Suites by Marriott is located north of the Grand Rapids International Airport, with two big box stores (Meijer & Walmart) & several restaurants nearby, & just minutes away from downtown. After their trip, guests tell us about their stay. 1740310,1728280,1728280|3,1728280|2,1740050,1744610,1720070|1,1745850,1736710,1720070,1745850|4,1735170,1728280|8,1745850|2,1747160,1722120,1740050|1,1740190, TownePlace Suites by Marriott Grand Rapids Wyoming (Hotel) (USA) Deals, Grand Valley State University - Pew Campus, Kalamazoo/Battle Creek International Airport, Personal or sensitive info (e.g. JCB, The most helpful contributions are detailed and help others make better decisions. The price starts at $50.00 and goes up to $150.00, hello. 3:00 pm, Check-out: Check-in: We would like to reach out and first sincerely apologize for the thermostat in your room not working properly. Children 18 and above are considered adults at this property. Social distancing measures are in place; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Yes, guests have access to a fitness center during their stay. basically nothing we were promised even existed at this hotel, and yes I went back in my call logs to ensure that I spoke to THIS location. Yes, guests have access to a business center and meeting rooms during their stay. Well we just tried to call in on those concessions offered to us on our stay this weekend, but she is unavailable for the duration of our stay and the General Manager said he couldn't honor what she had promised. but this time they put me first floor. All content should be genuine and unique to the guest. To edit a review youve already submitted, contact our Customer Service team. Free WiFi WiFi is available in all areas and is free of charge. Visa, The nearest airport is Gerald R. Ford International Airport, 1.2 miles from the accommodation. TownePlace Suites by Marriott is located north of the Grand Rapids International Airport, with two big box stores (Meijer & Walmart) & several restaurants nearby, & just minutes away from downtown. We also apologize for the breakfast not having hot items. The condo hotel also provides guests with outdoor fireplace and a picnic area for a day outdoors. TownePlace Suites by Marriott Grand Rapids Airport offers a free airport shuttle, available from 4:00 AM to midnight at scheduled times. The property reserves the right to pre-authorize credit cards before arrival. Unfortunately, we had to cancel your reservation and our agent not assisting you in finding other accommodations or offering to be contacted by management for a resolution is not typical the kind of service we provide. liked the free water, free breakfast and the overall cleanliness of the room. TownePlace Suites by Marriott is located north of the Grand Rapids International Airport, with two big box stores (Meijer & Walmart) & several restaurants nearby, & just minutes away from downtown. 5880 Clyde Park Ave. TownePlace Suites Grand Rapids Wyoming. Booking.com. Directions Advertisement. do yall have a swimming pool there at the hotel, Breakfast is served M-F 6am-10am and Sat-Sun 7am-11am. Over 268 million reviews from guests after their stay. Prices are subject to change. We hope that you could give us another chance in the future. Thank you so much for taking the time to tell us about your stay. This property has taken extra health and hygiene measures to ensure your safety is their priority -, Destinations, properties, even an address, 1728280,1736710|2,1736710,1745860,1720070,1728280|1,1728280|6,1728280|3,1745860|4,1720070|2,1728280|8,1739630,1740190, Personal or sensitive info (e.g. I like having my own toaster, silverware, glass dishes for eating in. our daughter was texting us the she hurt her ankle at a soccer camp, so when we brought her back the front desk woman was super sweet and asked her how she was feeling and everything. Hotel was set up really weird. We will look into the size of the trash can and if any changes are permitted to be made. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Microwave We are working hard to make sure that every guest is satisfied. After you book, we'll provide details so you can contact the property directly. Welcome to the new TownePlace Suites Grand Rapids Wyoming just minutes away from Downtown Grand Rapids, GFS Corporate Office, Metro Health Hospital, RiverTown Crossings Mall . The staff was courteous and helpful. Air conditioning Yes, free parking is available to guests. Each review score is between 1 and 10. Will definitely stay here again! She also informs me the manager wrote down that he tried to call me. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Yes, guests have access to an indoor pool and a fitness center during their stay. Im not sure which designer later this place out, but Id fire them. Hotel shuttle was not always running. I was told the breakfast person was let go so, only cold items. I had called ahead to ask about the park and fly option and they said I was included with the rate I selected. Direct Travel Restrictions Explore Trips KAYAK for Business NEW TownePlace Suites by Marriott Grand Rapids Airport Southeast 4834 Town Center Drive SE, Grand Rapids, MI 49512, United States +1 616 512 8300 8.6 Great based on 238 reviews Mon 6/5 Tue 6/6 1 room, 2 guests Provider Additionally, rooms include irons/ironing boards and blackout drapes/curtains. City view Our new management team is working hard to resolve issues and to improve the quality of our hotel. Yes, it offers wheelchair access. Guest laundry on site with complimentary detergent & fabric softener. language, whether its just a rating or contains comments as well, etc.). We checked in on Wednesday the 20th to start our vacation from Texas at the towns suites Grand Rapids airport in Grand Rapids Michigan.Everything seemed ok staff was friendly and very inviting . Prices are subject to change. Charges for extra guests may apply and vary according to property policy. Refrigerator The kitchen area in the room had everything that we needed and more. But there is no place to put trash other than a tiny wastebasket. Guests submit their subscores and their overall scores independently theres no direct link between them. The only way to leave a review is to first make a booking. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Among the facilities at this property are free shuttle service and not like it. Copyright 19962023 Booking.com. Milk in cartons was past expriration. Will definitely stay here again! Again, I know an apology does not offer any help towards how things played out, but it's what I can offer at this time, and to try to ensure you that this was an isolated situation.
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