Hard Rock Cafe. 50 m2 double rooms with a King bed and terrace. The resort stands out for its wide range of accommodation with Premium services, in addition to its modern architecture and careful interior design. MamaJuana the national drink of the Dominican Republic, Serenade Punta Cana Beach, Spa & Casino Resort. Not enough places to shop. Take a stroll up the road away from the river and 450m from the campsite entrance there is a footpath on your right which leads first through a field and then through the trees to the village. Plaza Downtown, Blvd. We'll e-mail a link to reset your password. There is also a smaller water park at Serenade Resort for toddlers, making it a perfect family all . 2.9 miles from Serenade Punta Cana Beach & Spa Resort. The resort itself was fine. each provide a perfectly flat space for tents, while mature trees cast ample We want to thank you for giving us your trust and loyalty.We are happy to know that, overall, your stay with us has been very positive. Enhanced food service safety measures are in place. the River Bourges splashes its way over two ginormous waterfalls that have Review tags are currently only available for English language reviews. The alternative, the buffet, was just OK. We paid for the upgrade with preferential service, we never felt that it was worth it. We arrived 3 days prior to hurricane Fiona arrival on luxury package. Estimado Lemay,Muchas gracias por su valoracin.Es un placer saber que su estancia con nosotros ha sido completamente satisfactoria.Ser un privilegio recibirles nuevamente muy pronto.Reciban un cordial saludo. 3 reviews. We ended up paying an extra $1000 for the preferred area. source in the Massif Central, that Camping Les Rives de L'Ardche is found. Would you like to go camping in the beautiful Ardche region of the South Of France? Tell us! Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Serenade Punta Cana Beach & Spa Resort - All Inclusive places you within a short walk of Bavaro Lagoon and within a mile (2 km) of Cabeza de Toro Beach. Les Rives de l'Ardche is a campsite which represents great value for money and is situated on three shaded and tiered hectares (7.413 acres) of land. Families can go to the resorts theater to enjoy the shows prepared by the entertainment team, while adults can visit the disco every night to dance to the latest international hits. beach and paddling spot, Les Rives de L'Ardche accommodates around 60 camping A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. more, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We had the most wonderful time at the resort. This hotel complex is located on the beachfront of Cabeza de Toro Beach, just 15 minutes from the Punta Cana airport. In hindsight, maybe that's why there are no enough chairs, to get people to upgrade. Open daily. Open daily. " Hard Rock Punta Cana " 03/05/2023. Hotel Serenade Punta CanaBeach &Spa Resort ****. Hipcamp is created with and hope for our future. This is missing in the 2 larger pools. day-trippers pour down the river each the summer. At Serenade Punta Cana, we know how important events like yours are and strive to make every one of them as memorable as possible.On behalf of our team, we thank you once again for your visit and look forward to welcoming you back.Kind Regards,The Hotel Management Team. Join Untappd For Business to verify your venue and get more app visibility, in-depth menu information, and more. " Comida cruda " 16/03/2022. To use our mobile site, please enable JavaScript. Please consider this review as fully truthful.Pros - -Hotel is fairly close to the airport about 20 mins but feels quick via taxi. Carretera Cabeza De Toro Catalonia Royal Bavaro, Carretera Cabeza de Toro Catalonia Royal Bavaro, Carretera Cabeza De Toro 10 Be Live Collection Punta Cana, Avenida Alemania Residencial Playa Turquesa Club de Playa, Av Alemania Entre c/ Noval y C/ Aruba Bavaro, Av Alemania Local 10 Green Coast Hotel RD68, Plaza Downtown, Blvd. The only rooms with an actual ocean view are in the preferred buildings. In addition, also in our QR we can find all the information of activities and shows. designed for four or six people, they offer more than 98 m2, views of the ocean or gardens with two king beds. Certain requests may come with additional charges. Other amenities at this all-inclusive property include a free water park, a children's pool, and a gym. 65-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Tienen que mejorar en servicio al husped y reservacin para los restaurantes. We appreciate your feedback and have taken notes on the area of opportunity you mentioned to share with our team to improve our services.It will be a pleasure for us to welcome you and for you to experience these improvements.Kind regards,The Hotel Management, This is the version of our website addressed to speakers of English in the United States. This took half a day persuading them there was an issue and eventually getting moved but not before my wife fell in the room slipping on wet floor. The campsite offers a peaceful environment for a quiet and tranquil sojourn in this beautiful area of the South of France. Our housekeeper in room 6118 was such a great lady she made sure everything was neat and tidy. Available with one or two living rooms. Additionally, there is also an exclusive pool with Jacuzzi for guests staying in Premium room categories. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Location. Restaurante SteakHouse - Diner. Earned the Brew Traveler (Level 4) badge! is drinking a 4 Luppoli Originale by Birrificio Angelo Poretti at La Romaine. Have to scan everything on your phone. Recreation features at Serenade Punta Cana Beach & Spa Resort - All Inclusive include a private beach and a waterpark with waterslides. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Open daily. This sprawling beachfront resort in Punta Cana features 603 rooms and suites, 10-plus bars and restaurants, several pools, a spa, kids clubs and more. Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. Tipping is appreciated and I highly recommend you do. Overview. your freshly baked croissants in the morning. Free buffet breakfast is served daily from 7:00 AM to 10:00 AM. Room air conditioning broken and left floor like a skating rink as so wet. Please check you have entered your email address correctly before continuing. If we ever come back to the DR, it will definitely not be to the Serenade. While the Food is mediocre including restaurants. Travel agents. Room very clean and new and great location and many restaurants to choose from and pools and the concept of having a " private " pool exiting your balcony was the major fact of choosing this HotelOnly issue was that the main buffet room is way too hot mostly for having all the steam from the kitchen outMore, Dear Jose E. Carlo,It has been a true honor to receive you at our hotel and to be able to contribute to your rest in the Caribbean. The resort also has a Fitness Center with state-of-the-art machines and personal trainer service. There are plenty of amenities for couples at this all-inclusive property, including a private beach, massages on the beach, and private dining. No, there aren't connecting guestrooms at this all-inclusive property. Enter the e-mail address associated with the account. Things to Fix:Guests should also be provided with a map of the hotel to know how to get around. Set along a gently curving riverbank, with its own little formed on a dark volcanic rock that was once the longest lava flow in all of 4hoppen blijkbaar. Cleanliness measures at Serenade Punta Cana Beach & Spa Resort - All Inclusive include on-site COVID-19 testing, enhanced cleaning, hand sanitizer for guests, and contactless check-out. Our room was big and wonderful with a jacuzzi on the balcony. Wanted to give my honest review on my 5 day trip at Serenade. Special requests can't be guaranteed and may incur additional charges. The childrens pool is equipped with a water park with slides and games. We want to thank you for giving us your trust and loyalty.We are happy to know that, overall, your stay with us has been very positive. Required fields are marked *. Presidential suites of 400 m2, facing the ocean, with capacity for four people with two king beds, living room, terrace, outdoor Jacuzzi and private pool. The food was great with the buffet having a great selection, and the restaurants having great food both to taste and presentation. I like the cabanas but not enough and not enough pool chairs. One next to the theater and the other next to the water slides where you can see the day's activities. Belles Rives is a restaurant in Auvergne-Rhne-Alpes located on Avenue des Tuileries. The provision of housing is linked to their trade, business, or profession. quieter beginnings of the waterway and the scene is altogether different. There should also be a room service menu in each guest room. - Lack of AC / ventilation in lobby and restaurants. In this review we will discuss several points so that you can familiarize yourself with the hotel before your arrival or your reservation. There was the opportunity to sign up for excursions but we elected not to go, rather we enjoyed the environment of the resort. The property itself was beautiful very nice resort to stay on the only thing that made me a bit uncomfortable was the ant problem in my room I called down to the front desk several times about the issue and no one ever came to assist with the issue or better accommodate me. playground and hours spent pool-hopping in the river theres plenty to do Join now. suites with more than 115 m2, have garden view or ocean view, a king bed, terrace and capacity for up to two people. In relation to shopping, we have a few meters away large shopping malls such as Blue Mall or Jumbo where you can find all kinds of stores. Zoom in to see updated info. Restaurante Japones - Theme restaurant. Not a member? A lot of frustration in the lobby area due to delays. Please enter your travel dates like this: mm/dd/yyyy. 50 m2 rooms, sea or garden views, with two Queen Beds, terrace and capacity for up to four people. - Staff are very rude! Equipo de Direccin de Serenade Punta Cana. This property accepts credit cards, debit cards, and cash. Staff was friendly and willing to please. In the vicinity of the hotel there is a wide catalog of activities that you can do without going too far from the Punta Cana area, and all of them include pick-ups directly from your hotel, such as: Adventure Boogies, Scubadoo, Party boat, Safari, and more. Everything is delicious! We will pass on your compliments to the entire hotel team. Av Barcelo #4 Entre Plaza San Juan Y Hoteles Barce. Clean clear pools, drinks served perfect, evening shows top notch. pitches along with a small clutch of static mobile homes. Disaster. Serenade Punta Cana has infinity of leisure and relaxation activities. Free buffet breakfast is served each morning from 7:00 AM to 10:00 AM. Customer relations don't know about eticket to get in and out of the country. We are glad to hear that our guests were completely satisfied with their stay with usKind regards, Dear Kaifa,We appreciate your comments. Couple pools, kids area, couple slides, a few restaurants. suites with more than 115 m2, ocean or garden views, have a king bed, outdoor terrace, private Jacuzzi and capacity for up to two people. Check-in online. Carretera Cabeza de Toro We regret this was . Estimado Rafik,Muchas gracias por su gran valoracin y su confianza en nuestro Serenade Punta Cana. It is here, around five kilometres from the rivers Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. No, Serenade Punta Cana Beach & Spa Resort - All Inclusive doesn't have a casino. Dirk Noske is drinking a Chimay Grande Rserve (Blue) by Bires de Chimay at La Romaine, Niels v.S. That you had a good experience with us is our greatest satisfaction and the reason why we work every day. The closest major airport to Serenade Punta Cana Beach & Spa Resort - All Inclusive is Punta Cana Intl. From the marina, which has 800 berths including 58 visitor berths, where you can relax on the terraces of the cafs and restaurants, the promenade along the quays leads to a vast beach equipped with swimming pools, waterslides and sports fields. This list may not be comprehensive. Local only unless you upgrade resulting in horrible cheap spirits and cocktails. Cannot be more then 28 days between check-in and check-out dates. My main issue was that you need a reservation for dining at the restaurants and reservations were hard to get. - Lack of basic items like an iron/ steamer. Open daily. This property is home to a buffet restaurant and a bar/lounge. Nos encantara verle de nuevo en nuestro hotel muy pronto para que pueda pasar otros excelentes das.Reciban un cordial saludo. They have no sense of urgency and could care less if you need something. Buffet and la carte meals, snacks, and beverages included, Room service during certain hours (limited menu), Dining availability limited at one or more venues, 2 poolside bars, 2 swim-up bars, and a bar/lounge, This property welcomes pets for DOP 6000 per pet, per night. All rights reserved. Lounge chairs were taken by 7.30 AM. Please see our partners for more details. Ciao Bella Cucina Dominico Italiana. #31 of 359 Restaurants in Punta Cana. Guests with plans to arrive after noon must make arrangements in advance by contacting the property using the information on the booking confirmation. Overall, the resort is gorgeous and the workers are so nice! There are also not enough chairs in the pool area and the three "cabanas" for $65/day are a joke. You can put free parking to good use if you drive. 3,595 reviews. Change of towels is available on request. The main one, with more than 1000 m2 of sun loungers and umbrellas, has a pool bar and an integrated Jacuzzi of more than 50 m2. -Pools/Jacuzzis are really nice -The hotel and rooms are modern and clean- Bookable restaurants are good in terms of food quality and service .Cons- Checkin took 1 hour and we had to come back after 3pm to pick up keys which took an additional 30 minutes. Information missing or incorrect? Located on the beachfront and with a privileged location, Serenade Punta Cana Beach & Spa Resort ***** consist of 603 rooms and a range of privileged amenities and services, typical of a luxurious hotel. Forget it. We appreciate your feedback and have taken notes on the area of opportunity you mentioned to share with our team to improve our services.It will be a pleasure for us to welcome you and for you to experience these improvements.Kind regards,The Hotel Management. Dear Barbara Ann,We can only thank you for your great comment and your family visit. free shopping tour. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I will come back again because of this great manager Damian Martinez that me us so welcome and his staff Akex Ramirez, Jose Robles excellent as well Blandino also in the buffet Suley Peralta and the whole staff I'm going to give them 100plus. Serenade Punta Cana Beach & Spa Resort is located on a privileged, beachfront location. Dear Lora,First and foremost, thank you for selecting our property as your destination in Punta Cana as well as sharing your experience. Taxes and fees that are shown are estimates only. Only time you got to see management was when they were down filling their face in restaurant. CST #2063530-50, To finish creating your account, please click the link we just sent to. The town has a bakery, restaurants, post-office, a nice old church and town hall and there is also a horse-riding/trekking centre too, just outside of the village (ask at the campsite reception). The cleaning lady put down 2 towels in the floor as a barrier. The staff right from the start were so very friendly, always smiling, helpful, & very accommodating.
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