AO Smith Water Heater will throw an error code or make a beeping noise if the unit is not working properly. Use this owner's manual to reference installation, troubleshooting and filter replacement information. Resetting your water heater is a simple fix to this problem and helps you clear the error message. WARNING Electric Shock Risk Contact with the electrical parts inside the water heater can result in severe injury or death from electrical shock: Disconnect power by opening the circuit breaker(s) or removing the fuses before installing or servicing. Well water must be treated. A. O. Smiths ProLine water heaters are residential products built to commercial-grade standard and are only available for purchase through professional wholesalers and contractors. Do not overtighten. Item #1055543. Plug the thermistors wires into the control board. If needed, adjust the thermostat setting. NORMAL OPERATION. It looks like you're using an ad blocker. (See Wiring Diagrams on page 29.) Take our water heater selector quiz to find the correct water heater for your home. The tankless may have a runaway thermostat or the flow sensor is not detecting the proper water flow. If you have either a 2-chamber or 4-chamber model of AO Smith Water Heater, you can see the trouble codes E20, E21, E22, E23, and E24 for a single reason. Once you solve the leak issue, return the electric power to your water heater. Please read all installation instructions completely before installing this product. 5. Thank you for buying this energy efficient water heater. Warranty Sheet - ProLine-Tankless Electric warranty sheet (R2VA-140E), Spec Sheet - ProLine-Tankless Electric spec sheet (R2VA-140E), Manual - ProLine-Tankless Electric manual (100306523), Manual - ProLine-Tankless Electric manual (R2VA-140E), a. o. smith 240v / 16 kw 2-chamber electric tankless water heater, Delivers continuous hot water when sized appropriately, Dry-fire protection prevents premature element failure for care-free installation, Easily wall mount with no venting required, Uses standard heating elements for easy maintenance & replacement, Save valuable storage space with compact design, Includes self diagnostics and leak detection shutdown for added peace of mind, Includes user friendly digital interface for temperature control and diagnostics, Scale reduction technology protects against hard water build up and extends the product life, 5-year limited tank and 1 year parts warranty. INSTALLATION 4. The 4-chamber model of AO Smith Electric Tankless Water Heater only throws this error code. Error Codes for Two and Four Chamber Models If you have a point-of-use model, see page 17. According to a na onal standard, American Society of Sanitary Engineering (ASSE 1070), and most local plumbing codes, the water heaters temperature set point should not be used as the sole means to regulate water temperature and avoid scalds. 1.2 do you know your water pressure? Fortunately, I broke down every common error code your AO Smith Electric Water Heater shows. If you have any problems or questions regarding this equipment, consult the manufacturer or its local representative. How high is not known but probably getting too high above 120 degrees. Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new boundaries and paving the way in our industry. GPVH50100 GPVH50101 XCVL40-200. Product Description Enjoy continuous hot water for up to 1 shower and 1 sink when sized appropriately (sink and shower calculations are based on a 0.5 GPM faucet and a 2.5 GPM showerhead in the southern zone) Save space - Compact design frees up valuable storage space Afterward, put everything back into its place. I dont recommend you perform this workflow by yourself. Smith RESIDENTIAL GAS WATER HEATER Instruction Manual, Water Heater A.O. It may be very difficult in Washington State to do tankless electric due to our cold incoming water temperature. Click to reveal In other words, when the sensor senses the water temperature is too high, it will throw this error code. Tighten the thermistor hand tight, then carefully tighten it with a wrench until it is seated. If your AO Smith Electric Tankless Water Heater throws the error code E51 or E52, understand the user interface lost its connection with the control board. All Rights Reserved. Also for: Cpv series, C2v series, R2v series, R4l series, C4l series, R4m series, C4m series, *p**-24-k5 series,. Water Heater Expansion See Figure 30 and Figure 31. It reads fvthe software determined it was too high. I highly recommend you use a multimeter to test the continuity of them and replace them if needed. Smith DRE 52 Installation And User Instructioins. Clearances Bottom Clearance: At a minimum, maintain a bottom clearance of 8 inches (20.3 cm) for single chamber models or 15 inches (38.1 cm) for 2- or 4-chamber models. Is there a way to fix this or is that just how these systems are. Install check valve on outlet. Ensure you shut off the electric supply to your water heater. Electric Tankless Water Heater. (70) $163.99 each. I already discussed how to make the replacement. Thank you. All Rights Reserved. 21 Level Detect Ensure that the heater is filled with water and that there is no air trapped inside. How To Fix: Resetting your water heater is a simple fix to this problem and helps you clear the error message. R2VR-140E R2VR-160E R2VR-180E R4LR-220E R4LR-240E R4LR-280E R4MR-320E . You may need to install Adobe Acrobat Reader to view these documents. Model #R2VR-180E. If there is air in the waterline, your water heater may throw this erratic code. Unless I turn it all the way up it fluctuates between hot and cold. Generally, the heating element, top of the unit, tank, and drain valve are some common places from where the water is leaking. Do not overtighten. Thirdly, locate the thermistor on your water heater. (3.6 kg) 13 lbs. The 240 Volt 16 Kilowatt 2-Chamber Electric Trankless Water Heater can provide continuous hot water when sized appropriately. The Ao Smith Electric Water Heater is designed with a unique combination of features that make it stand out from other water heaters. var intYear = dteNow.getFullYear(); All Rights Reserved. Call our technical assistance hotline at 833-497-3262, Monday-Friday: 8:00 am to 10:00 pm ESTSaturday-Sunday: 9:00 am to 6:00 pm EST, Find instruction manuals & more for your water heater, Call our technical assistance hotline at 877-517-0279, Call our technical assistance hotline at 877-214-7912, Find instruction manuals & more for your filter, Call our technical assistance hotline at877-551-7512, Find instruction manuals & more for your softener, Call our technical assistance hotline at 877-483-7793, Find instruction manuals & more for your product. He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. Yesterday morning my water heater was beeping but no error code. Your AO Smith Water Heater will flash the error code E03 if there is a low water level in the heater. Login to the ePortal to access the Item Inquiry tool. Do you have water saver shower head? Fold away the insulation to access the reset button (its red). It just does it in the shower. PT #: AOSM9005921215. smith residential gas water heater sinstruction manual (36 pages), A.o. SMITH. Moisture Sense BLK Relay 2 Relay 3 BLK RED Relay 1 BLK Element 2 RED Element 1 RED Element 1 BLK BLK BLK Element 2 2 Chamber, 2 Element, 240/208 VAC Used ONLY with the following two-chamber models: 14 kW at 208V 16 kW 18 kW RED RED Relay 4 Power Supply BLK DIAGRAMS BLK RED BLK GRN Ground RED RED BLK RED TH-IN RED BLK RED TH-2 BLK RED BLK TH-1 BLK Level Detect RED L1 BLK L2 RED L1 BLK Display L2 CIRCUIT BREAKER A CIRCUIT BREAKER B USE COPPER CONDUCTORS O, Moisture Sense BLK Relay 2 Relay 4 BLK RED BLK RED BLK RED Relay 1 Element 4 RED Element 3 RED Element 2 RED Element 1 RED Element 1 BLK Element 2 BLK BLK Element 3 BLK BLK Element 4 4 Chamber, 4 Element, 240/208 VAC RED RED Relay 3 Level Detect BLK TH-1 Relay 6 RED Relay 5 BLK RED TH-2 BLK Relay 8 TH-3 RED Relay 7 TH-4 Power Supply BLK RED RED RED BLK RED BLK TH-IN BLK RED RED BLK GRN Ground J7 BLK RED BLK Display L1 L2 L1 L2 CIRCUIT BREAKER A CIRCUIT BREA. A. O. Smith is proud to be known as one of the world's leading providers of water heating and water treatment solutions. Manual for 1500 - 3000 models. 4 Return to page 12 to complete the water heater installation. shock, and explosion, causing serious injury or dea. This model requires 240 volts, 67 amps, 2 x 40 amp double pole breaker and #8 AWG wire size. 6.5 Reassemble the point-of-use water heater: A.) E20 Inlet thermistor shorted. Smith Signature Series 240-Volt 18-kW-kW 1.6-GPM Tankless Electric Water Heater. Smith BFM - 100 Installation & Service Manual, Water Heater A.O. Like other heat pump water heaters, AO Smith Heat Pump Water Heater uses the ECC or transformative solid state technology to reduce the energy usage. Two- or four-chamber water heaters only: Take the connector end of the covers ribbon cable and plug it into the control board. The second wrench must be used to hold the heaters fittings securely because they are designed to turn freely. Smith Residential Water Heater Parts List, Water Heater A.O. JavaScript is disabled. Smith SGS-28 Installation, User And Service Manual, Water Heater A.O. 5.57.226.10 Add to My Parts. As a result, you can figure out the issue quickly and take the necessary steps to fix the problem. Tanks. All Rights Reserved. We get it, but (1) terrylove.com can't live without ads, and (2) ad blockers can cause issues with videos and comments. Sometimes, a faulty sensor is also responsible for this issue. GENERAL INFO Four-Chamber Models (Single Phase) For potable water heating only. He obtained his Bachelor of Science degree from the University Of Texas at El Paso. Smith Innovo 12-160 Installation, Service & Maintenance Manual, Water Heater A.O. Anyway, whats the last time you flush your AO Smith Water Heater? Check for water leaks. If the resistance of this part goes out of range, you must replace it. Find the right water heater for your needs. Before inspecting for leaks, turn the unit off. Display Description E14 4-Chamber models only: Outlet thermistor open (TH-4). Connect the electrical service as described in Electrical Requirements (starting on page 8). As a leader, we refuse to sit quietly. Still do the hand temperature test to verify what the tankless is doing. Turns out, ensure you dont set the thermostat too high. 11 A.) Copyright 2023 A. O. Smith. It is used to alert you to poten al physical injury hazards. Find Parts For Your Unit. It is a single wide mobile home. Little Giant Pump Humming But Not Working, Little Giant Sump Pump 6-CIA Troubleshooting, Rheem Water Heater Reset Button [Complete Guide], Rheem Electric Water Heater Troubleshooting. Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. Propel X Wing Drone Manual : Propel X Wing Drone M Tascam Cd-Rw900Mkii Manual / 15859833969278999181 /. $491/year est. I have lots bed here for almost a year and a half. No it does not do this for any other faucet. Copyright 2023 A. O. Smith. The nipples must face toward the right as shown in Figure 27. In this case, you must flush the unit. If you have di culty following the direc ons, or. var dteNow = new Date(); Replacement (page 22). WIRING DIAGRAMS The wiring diagrams for various models are listed in this sec on. NOTICE: If you have a two- or four-chamber model, you must unplug the covers ribbon cable from the control board. 3 instructions. Models within each table are sorted by Voltage first, then by Wattage per Element (KW). A water heater leaks from different places like from the top, bottom, and side. Open a nearby hot water faucet to let the air out. NOTICE: Models sorted by Voltage, then by Wattage per Element. Internal water heater components are represented by hidden lines. Blogger Theme by Blogger Theme. It's not that 110 is too high, the water temperature is getting above the 110 degree setting. H.) Go to step 7. Many reasons cause your water heater to heat the water excessively. This is an in-depth guide on AO Smith Water Heater Troubleshooting Codes. Check the opera on of back flow preventer or check valve. Doing so you may burn yourself or others. Flash Code Sequence Description 18 Moisture detected Shut o all power to the water heater. Electric tankless water heaters typically require greater electrical supply capacity than standard tank-type models. Before doing so, dont forget to check the wiring attached to the control board. Compare. Do not store any items underneath the water heater. Find the right water treatment products for your needs. Find the right water treatment products for your needs. Smith Residential Power Vent Gas Water Heaters with Hot Surface Ignition Instruction Manual, Water Heater A.O.Smith Residential Gas Water Heaters Instruction Manual, Water Heater A.O. Do not connect to a saltregenerated water softener or a water supply of salt water. And the reason is the thermistor gets shorted electrically. First off, turn the electric supply off to your water heater at the circuit breaker. Figure 20. However, with a model number we can check to see what yours is capable of. When the water leaks out of any place from the water heater, the leak sensor senses it and notifies you by throwing the fault code E04. Point-of-Use Models GENERAL INFO (For potable water heating only. When it senses the water temperature crosses the safety level, the reset or ECO button cuts the electric supply off. Afterward, install a new thermistor. the heater. See Figure 26. Performance & security by Cloudflare. It has been doing this since I rented the unit. It is an AO Smith tankless water heater. Disconnect the thermistor, then reconnect it. By Mail A. O. Smith Customer Service 500 Princeton Rd Now, back the electric power to your water heater and it will clear those faulty codes. Up to $850 in Local Utility Rebates may be available in your area! Generally, the water heater will display this faulty code if the outlet thermistor (TH-4) remains open. Models included: HESF-40 100, HESF-50 100, HETF-40 100, HETF-50 100, HETF-55 100 View Resources Product Literature: ProLine XE Tankless Non-Condensing Ultra-Low Nox (200 series) Top Clearance: A minimum of 12 inches (30.5 cm) is required for removal and maintenance of heating elements and to provide access for plumbing connections. I also just noticed a code. NOTICE: Models sorted by Voltage, then by Wattage per Element. It will clear the error code. Find your model number on your water heaters rating plate. It's either the tankless or the shower valve cartridge. If you marked the board and connector during earlier steps, align the marks when plugging the connector in. 1 Chamber, 1 Dual Element, 240/208 VAC, p. 30. This procedure is a supplement to Mount Your Water Heater, page 12. Top Sellers. Follow the requirements listed for your model. See Clearances on page 11. Login to the ePortal to access the Item Inquiry tool. Smith BTN 120 THRU 400/A Series Installation And Operaion Manual, Water Heater A.O. To solve & clear the error message, turn the power off to your water heater first. These models are easy to install and save valuable storage space--they can be wall mounted, using standard 3/4-in NPT water connections and do not require venting. Copyright var creditsyear=new Date();document.write(creditsyear.getFullYear()); 2 Chamber, 2 Element, 240/208 VAC (other than 16kW, 18kW, or 14kW/208V), p. 1 Chamber, 1 Element, 277 VAC 1 Chamber, 1 Dual Element, 240/208 VAC GRN GRN Level Detect Moisture Sense RED Relay 1 Control Board TH-IN RED RED BLK Element RED BLK TH-AUX BLK 3-Pin Conn. RED BLK Relay 1 RED TH-IN Level Detect Moisture Sense Relay 2 BLK RED RED TH-AUX Relay 1 3-Pin Conn. Moisture Sense BLK Relay 2 Relay 3 BLK RED BLK RED Relay 1 RED Element 2 Element 1 RED Element 1 BLK BLK BLK Element 2 2 Chamber, 2 Element, 240/208 VAC RED RED Relay 4 BLK Power Supply RED BLK RED TH-IN RED TH-2 RED RED BLK TH-1 BLK Level Detect BLK RED BLK RED BLK GRN Ground Display L1 L2 USE COPPER CONDUCTORS ONLY WHEN CONNECTING TO ELECTRICAL SERVICE. Locate that model number in one of the tables listed below. * Indicates required fields. Keep this manual near the water heater for future reference whenever maintenance, adjustment or service is required. A. O. Smith. aren't sure you can safely and properly do any of this work yourself: We can help you with installation, operations, troubleshooting, or, maintenance. This morning it started beeping again but still no error message. AO Smith Water Heater 9005921215 WATER HEATER AIR SWITCH. Try our Product Selector Tool to find the right models for your needs-for both heating and treating your home's water. Finally, install the thermostat professionally if it doesnt fit against the tank snugly. Do not store any items underneath the water heater, and do not store flammable liquids or other flammable materials near the water heater. Before you call, write down the model and serial number from, Incorrect installa on, opera on, or service can damage the water heater, your, house and other property, and present risks including re, scalding, electric. SAFETY precau ons are par cularly important. List Price: $ 66.40. 3 NOTICE: Ensure that the nipples face toward the right as shown in Figure 27, page 34. Figure 30. So, keep reading. Check the thermistor connections. E22 Action / Solution 1. Is that an error code? Search for your specific model to find a replacement water heater or to find specs & literature, or maintenance & troubleshooting. Read this manual and the labels on the water heater before you install, operate, or service it. Saudi Arabia and Kuwait Manual INSTALLATION - OPERATION - SERVICE Intermediate Thermistor * (connects to TH-1) TH-1 TH-2 TH-IN Thermistor* Connections TH-IN Inlet thermistor TH-1 Intermediate thermistor TH-2 Outlet thermistor L1 L2 * Often referred to as a temperature sensor. Visually inspect the thermistor connections. plug it back in. How do I set it so it doesn't go from hot to cold while I'm taking a shower. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. AO Smith Electric Water Heater Troubleshooting. Find the right water heater for your needs. Overview A. O. Smith's Signature Series 240 Volt 28 Kilowatt 4-Chamber Tankless Electric Water Heater can provide you with continuous hot water for up to 1 showers and 4 sinks (shower calculations are based on a 2.5 GPM showerhead in the southern zone) when sized appropriately). See Figure 1 or Figure 2. All rights reserved. Once you find the water is flowing uninterruptedly, turn off the hot water faucet and turn the power back to the unit. If you need help or have a question, we've got you covered. A. O. Smith's Electric Tankless water heaters only heat water when needed, leading to potential energy and utility bill savings. They must be mounted vertically (nipples facing upward). Properly adjusted Thermosta c Mixing Valves installed at each point of use allow you to set the water heaters set point to a higher se ng without increasing the risk of scalds. Drawing Ola. 1 Chamber, 1 Element, 240/208 VAC (see below). Take our water heater selector quiz to find the correct water heater for your home. I have an electric ao Smith water heater. Generally, a non-functioning thermostat, shorted heating element, and an unfit thermostat against the tank are the culprits that cause the water temperature of your heater too high. What is the model number of the tankless? Finally, turn the power back to the unit and it will clear the error code. Do you mean the tankless heater or the hot water in the shower? Cloudflare Ray ID: 7d27bbcf3bad3147 Two-chamber and four-chamber models cannot be mounted horizontally. disconnect the plug, 3.) Interested in finding a new water heater? Is there a way to fix this or is that just how these systems are Terry The Plumbing Wizard Staff member Messages 29,949 Reaction score 3,435 This error code may appear when you power up the unit. Signature Series Water Heaters Electric & Gas | A. O. Smith We don't tend to provide any plumbing advice or any advice that should come from a certified professional. Find parts for your water heater. Shop by Popular AO Smith Water Heater Models. 24/7 same-day water heater repair or replace for your business. If it doesnt throw a trouble code, make no beeping, or flashing light, and understand the water is functioning properly. Smith BTH 120-250(A) Installation & Operating Instructions Manual, Water Heater A.O. smith residential water heater parts list (2 pages), A.o. Smith RESIDENTIAL GAS WATER HEATERS Installation And Operating Manual, Water Heater A.O.Smith RESIDENTIAL GAS WATER HEATERS Instruction Manual, Water Heater A.O. Do not remove any permanent instruc ons, labels, or the data plate from either the outside of the water heater or on the inside of the access panels. Add to cart. Locate the one that corresponds with your model. Just turn on a hot water faucet and let the water run for several minutes. Warranty Sheet - ProLine-Tankless Electric warranty sheet (R2VA-140E), Spec Sheet - ProLine-Tankless Electric spec sheet (R2VA-140E), Manual - ProLine-Tankless Electric manual (100306523), Manual - ProLine-Tankless Electric manual (R2VA-140E), a. o. smith 240v / 14 kw 2-chamber electric tankless water heater, Delivers continuous hot water when sized appropriately, Dry-fire protection prevents premature element failure for care-free installation, Easily wall mount with no venting required, Uses standard heating elements for easy maintenance & replacement, Save valuable storage space with compact design, Includes self diagnostics and leak detection shutdown for added peace of mind, Includes user friendly digital interface for temperature control and diagnostics, Scale reduction technology protects against hard water build up and extends the product life, 5-year limited tank and 1 year parts warranty. Unless I turn it all the way up it fluctuates between hot and cold.
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