Gym is small and not very equipped, and the pool room needs some enhancement Beach is gorgeous despite these locals selling all kind of stuff, they can be very persistent and even rude, particularly when you decline to shop anything. Bars were missing a lot of ingredients to make drinks . Finding an ideal family-friendly all-inclusive resort in Punta Cana does not have to be difficult. Own or manage this property? Overall lovely experience, food is really the only thing that really needs to improve. Yes, the Occidental Caribe hotel is disabled guest friendly. So here are our impressions of this AI Resort: -The beach was beautiful and clean & the pool is fantastic! Welcome to Occidental Caribe, a nice option for travelers like you. I loved it so much that I came back when the name changed now to Occidental Caribe. Never seen the animation team till the pool Party the day before we left. Does Occidental Caribe have airport transportation? For the most part, my advice to anyone planning a trip would be the following: 1. start by deciding what makes you happy at a resort (tableclothes on tables, a la cartes rather than buffets, beautiful white sand beaches, friendly staff, English-speaking staff, big rooms, clean rooms, new rooms, etc.) About 800 rooms offer views of the ocean, gardens and lagoon-style pool. We had the worst time there that we were ready to come home the 2nd day, We Have Been to PUNTA CANA 8TIME Counting This Trip. They have amazing customer service. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. The one thing that could be improved upon was waiting in line twice to see if you could get dinner reservations, and there were periods where you had to wait for the next food option to open up. Kind regards! Taxes and fees that are shown are estimates only. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. either! A circus trapeze and sailing courses are a couple interesting highlights for activities too. Kind regards, Alvaro Fontenla General Manager Occidental Caribe Hotel, Dirty resort, puke in the pool, couldnt drink the liquor because they use no name liqueurs that taste like ethanol so it wasnt worst the risk. I dont recommend this hotel. Frequently Asked Questions about Occidental Caribe. You can find all of the information regarding our room service menu and prices in the room. We checked out and no asked why we were leaving a week early. As your home away from home, the all-inclusive resort rooms offer a flat screen TV, a minibar, and air conditioning, and getting online is easy, with paid internet access available. In the morning. The Italian restaurant, Japanese, & Mexican needs a lot of work. Interesting place for 1 week, beach amazing! Reviews & Photos (Punta Cana, Dominican Republic) - Hotel - Tripadvisor. For specific enquiries, we recommend calling ahead to confirm. We used their agent to assure the two bookings and give us a back up contact should anything unforseen arise. There are more places to choose from in the, barcelo punta cana hotel punta cana, breezes punta cana, barcelo punta cana resort, barcelo premium punta cana, barcelo dominican punta cana, punta cana barcelo, Carretera Macao SN Playa Arena Gorda, Punta Cana 23001 Dominican Republic. Enjoy the wonders of the dazzling Dominican Republic at the all-inclusive Occidental Caribe. Accommodating staff. Exclusive Royal Level service and facilities, 11 restaurants with a wide gastronomic variety, On one of the 10 best beaches in the world, 80% of the rooms with sea views and hot tub. Barcelo Occidental Caribe is definitely a great Hotel. I agree that something terrible has to happen to destroy a vacation and these accommodations are far from inadequate but we may have difficulty comparing it to 4 star accommodations we have stayed at. To many locals roaming the resort. My Wife and I decided to visit Punta Cana as our last vacation before our 1st baby! We had an awesome time and we are, planning to go back. I was so eager to check after having such a long day of travelling. We loved it! We spent there 2 awesome weeks and we came to meet some glorious people, like the infamous Minayo and his sidekick Don Osvaldo, AKA, reno elegante. Great Views, incredible service, just a beautiful getaway place! The room was nice, minor issues like the water pressure low and the safe was locked but it was ok with a nice view. The shows we got to see were very nice. I was very impressed. Fruits were fresh and plenty of options, I loved to so called "caracolas", bitter and sweet at the same time. I had to call several times to request service and they never came until the 4th time . Interesting place for 1 week, beach amazing! The Wi-Fi connection is free of charge for hotel guests at the Occidental Caribe. A childrens pool is another great place to spend some quality time together. Polished rooms with balconies come with free Wi-Fi, cable TV and iPod docks, as well as minibars and coffeemakers. Thank you, SS, Florida Mon, Apr 25 at 7:24 PM We just got back from the Occidental Caribe. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Florida SS, We stayed for 5 days, from April 2 til 7. They fixed them the day before we checked out. more. The Occidental Caribe (formerly Barcelo Punta Cana) sits on the powdery white sand of the Eastern coast of the Dominican Republic. The Occidental Caribe**** (member hotel of the Barcel Hotel Group and formerly Barcel Punta Cana) is a vacation resort that enjoys an incomparable location in front of the transparent waters of the magnificent Playa Arena Gorda, considered one of the best in the Dominican Republic. 798 guestrooms or units. Smoking is allowed in designated areas at this 3.5-star Punta Cana property. Florida SS, We stayed for 5 days, from April 2 til 7. So many problems in under 24hrs. 7.2 Location 6.4 Based on 2978 review s | All reviews are from verified hotel guests " Beautiful location. Food was fine, nothing special but you wouldn't really need anything more. Also we found black mold on the curtains, no screens on the balcony doors. I had to call several times to request service and they never came until the 4th time . The safe did not work . Overall we liked it and we will be recommending the place. Kind regards, Alvaro Fontenla Gerente General Occidental Caribe Hotel, As soon as I arrived I had to wait 3 hours to get into my room because they couldn't figure out why my keycards wouldn't work. There are a range of amenities available to guests of Occidental Caribe, such as a beauty centre, a kids club and a sauna. We definitely will come back, Nicol is the best. Air conditioning in the rooms does not work , I requested to change my room the second night . They didnt care I had my 9 month old and 7 year old who has asthma. We liked the place, the pool and the grounds. Offering outdoor tennis courts and a private beach, Occidental Caribe is a luxurious place to stay in Bavaro. Room service is offered. Welcome to Occidental Caribe, a nice option for travelers like you. These are the people who make the experience at this hotel. About 4.0 Very good 15,061 reviews #99 of 199 hotels in Punta Cana Location Cleanliness Service Value Finding an ideal family-friendly all-inclusive resort in Punta Cana does not have to be difficult. Only two towels allowed for the bathroom. Dear guest, Thank you very much for taking your valuable time and for contributing your excellent comments about the experience received during your visit. Beyond offering beautiful facilities, delicious gastronomy, our reason for being is to create great experiences, unforgettable memories and of course, many smiles like yours! Also Mikey was so nice , and Juana Diaz. I was very impressed. We have never done a bad review in all the 30 years we have traveled on any Resort. What are the parking options offered by the Occidental Caribe? The toilet did not work in the morning because there was no water pressure. For questions related to the transfer service, please write to:receptivo2.rd@vacacionesbarcelo.com. Days are filled with activities including rock climbing, trapeze lessons, non-motorized water sports, tennis and more. But the Service and Maintenance and some of the staff need a lot of improvement. You wont miss her, she's the one stick to the micro. The worst experience that we ever had.. food is not even edible, very poor selection of restaurants. Read our, Dear guest, First of all, thank you very much for taking the time to write your comments. So many problems in under 24hrs. 15,169 reviews #98 of 203 hotels in Punta Cana Location 4.3 Cleanliness 3.7 Service 3.6 Value 3.7 Finding an ideal family-friendly all-inclusive resort in Punta Cana does not have to be difficult. Never will come back . Might be good for families who have kids but not for young adults who want to have fun. Yes, Occidental Caribe offers airport transportation for guests. In addition, the hotel offers 3 pools and incredible grounds, which will help make your Punta Cana trip additionally gratifying. Terrible food in the buffet, so I had to live off of fruits for the past couple days. -Room was TERRIBLE (Moldy, Smelly, and Falling Apart). Register or log into the booking process and get this fantastic price for members only. Terrible start. Hotel is aged but lovely, I mean, lots of people around, big pools, large grounds. Jhokairy was so pleasant and really helped me.
In the morning. Everything is a joke in this place. Own or manage this property? Some of the staff members were not willing to help or would attend customers of light skin color before me. There is always something to do. We had an awesome time and we are, planning to go back. We were not expecting anything gourmet, but breakfast, lunch and dinner at the buffet was too dull with not enough variety. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. The beaches were really clean and beautiful but the bad far outweighed the good!!! And, as an added convenience, there is free parking available to guests. This family-friendly resort has something for everyone! We tried food from every station including the cook stations, there was raw chicken and pork and the breakfast was equally as bad. This is the version of our website addressed to speakers of English in the United States. This is the version of our website addressed to speakers of English in Canada. What are some restaurants close to Occidental Caribe? Oh wow! Kind regards, Alvaro Fontenla General Manager Occidental Caribe Hotel. Weekends are flooded with locals on a day pass, who seem to get priority service in the, Dear guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Occidental Caribe hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. There are also 2 pools, plus a spa, water sports and a gym. Read our, Dear guest, First of all, thank you very much for taking the time to write your comments. While the price and location may seem like a good deal, the amount of issues you will encounter is just not worth it. I needed my laundry done and was told it would take 24 hrs however Melania from laundry washed, dried, folded and ironed my clothes and got it back to me in 3-4hrs. Red-tiled buildings bring a Spanish feel to the resort. Staff did not speak English. The program is for children between the ages of 4 and 12. Read our, The first 2 days my room had a hydro problem, there were 8 different people trying to fix it including the maids. Yes, guests have access to a pool and a fitness center during their stay. Dear guest, Although we sincerely regret your disappointment with your stay in our Occidental Caribe, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. The shock went down to my feet. (Which didn't) We arrived later at night due to an unscheduled refuelling stop in the Bahamas as a result of strong headwinds coming down the eastern seaboard. Does the Occidental Caribe hotel offer room service? We'll the safe wasn't working or the TV. Had lots of fun in this Hotel, but not all was good. Nothing. Please see our partners for more details. The Occidental Caribe staff will be pleased to assist you in the following languages: Spanish, English, French, German and Russian. wow. Multiple trips to and from the front desk without resolution, constantly being told to go wait in my room for somebody. Room quality is poor, but you spend the bulk of your time in the water by the beach or pool, both of which are great. Both rooms had copious amounts of hair in every corner of the room, and the TV did not work in both rooms. Also the Its the Resort with the most Palm Trees at the beach and inside. Kind regards, Alvaro Fontenla General Manager Occidental Caribe Hotel. They deactivated our room key and safe the day before we left had to get them to reinstate it. The hotel is amazing, facilities great, beautiful. Checked in at 4 and was switched to 5 different rooms in the same day, the last one given at midgnight all with a/c issues. Service 3 stars . The food at the buffet was plentiful and varied, but not always fresh. The Greek Resort 24 Hour Beachfront Restaurant, Review collected in partnership with Barcelo Hotels & Resorts. I couldn't see outside as the. Rooms were dated but reasonably clean. Claim your listing for free to respond to reviews, update your profile and much more. I enjoyed the entertainment every night. The Japanese restaurant was the best. This 798-room, 3.5-star property has 3 outdoor pools along with a marina and a full-service spa. I had a very hard time falling back asleep. Dear guest, We first would like to thank you for choosing our Occidental Caribe hotel for your holidays and for sharing your comments on your experience among us. The ladies at guest services were so patient and understanding. Lets see.where do I begin..Cockroaches, some days with no running water or the ability to flush the toilet, non-working TV, unhelpful staff, awful food with a complete lack of flavor, poorly maintained rooms and an all-around disappointing stay. Air conditioning in the rooms does not work , I requested to change my room the second night . As your home away from home, the all-inclusive resort rooms offer a flat screen TV, a minibar, and air conditioning, and getting online is easy, with paid internet access available. The tv came on @ 6AM A couple times, and the volume went up by itself, so we unplugged the TV. The resort has 798 rooms and suites that stand out for their elegance and luminosity. Air conditioning. Nearby attractions include Hard Rock Casino Punta Cana (0.6 miles), ORO Nightclub (0.6 miles), and Little Switzerland (0.7 miles). We went for a family vacation. The breakfast buffet is not too bad. What are some restaurants close to Occidental Caribe? It took 2.5 hours to get checked in. Food is very bland. You also cannot make a reservation after 3 PM in the afternoon which is incredibly annoying so people woke up at 6 to do it (as recommended by the hotel) which still involved waiting in a line. That somebody finally came and left saying "uno momento", which turned out to be over 20 minutes. Beautiful Beach Front property, very clean beach and pools. I needed my laundry done and was told it would take 24 hrs however Melania from laundry washed, dried, folded and ironed my clothes and got it back to me in 3-4hrs. Water pressure was very weak and affected the flushing of toilets, but we managed. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. On the last day, return them to the hut by the beach grill for a, I will start off by saying coming from a cold Ottawa winter, one can't really complain about the beauty of a week in the hot Dominican sun. Kudos to the Spa & Entertainment Department Ellany from reception Jhokairy & Roxana from guest services agent Jennifer guest services supervisor Melania Laundry agent These staff & department deserves a promotion for their customer service and proffesionalism. Karina at front desk was helpful. What food & drink options are available at Occidental Caribe? Once again to be fair to this place you get what you pay for, all inclusive places don't really have an incentive to make the food good. 2. Or forget it, same with the ocean. But lunch & dinner is extremely sad. This happened every day for the rest of our stay. We especially loved the Paris and the Tokio, you must eat there. There are more places to choose from in the, Frequently Asked Questions about Occidental Caribe. We are super satisfied regarding this last holidays in Punta Cana. Thank you, SS, Florida Mon, Apr 25 at 7:24 PM We just got back from the Occidental Caribe. Free self parking is available. I checked all my friends rooms and didn't see a fire. This was my frost experience out of the USA and at a resort and it was the absolute WORST! It was a total mess since our arrival, we had to change rooms three times, the first room smelled like hell, the second one was at the end of the hotel too far from everything and the tird one was dirty the sink wont flush the water we had no towels until 11 pm when they finnally arrived because i called 4 times to get them.
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