Some organisations using HR shared services to drive value might also include more strategic services such as workforce planning. Job Description:Human Resource Business Partner/Human Resource Specialist EDZ Systemsis seeking a Human Resources Business Partner who is an employee-champion and culture builder.The role assesses and anticipates HR-related needs and helps design metrics to track results. Lamentamos Senior director, human resources provides guidance and direction to Viacom management on sensitive employee relations, compensation, staffing, performance management, union relations, HRIS, record keeping and training & development. om ons te informeren over dit probleem. Our company is looking to fill the role of HR shared services. om ons te informeren over dit probleem. Experience 2-4 years Human Resources Shared Services Representative Salaries Average Base Pay 25,107 /yr Same as national average Not including cash compensation See More Insights Not enough salaries reported to show distribution 16K Median: 25K 40K Glassdoor Estimated Salary Se continui a visualizzare message, please email Organisations use shared services as a way of organising their HR activities, typically concentrating administrative activities into a centralised 'hub'. The shared service is typically measured using service level agreements (SLAs), particularly when the service is outsourced to a third party. real person. 10 great careers page examples and why we lovethem, Preparing and reviewing compensation and benefits packages, Administering health and life insurance programs, Implementing training and development plans, Prepare and review compensation and benefits packages, Administer health and life insurance programs, Plan quarterly and annual performance review sessions, Inform employees about additional benefits theyre eligible for (e.g extra vacation days), Update employee records with new hire information and/or changes in employment status, Maintain organizational charts and detailed job descriptions along with salary records, Forecast hiring needs and ensure recruitment process runs smoothly, Develop and implement HR policies throughout the organization, Process employees queries and respond in a timely manner, Stay up-to-date and comply with changes in labor legislation, Proven work experience as an HR Specialist or HR Generalist, Hands-on experience with Human Resources Information Systems (HRIS), like BambooHR and PeopleSoft, Solid understanding of labor legislation and payroll process, Excellent verbal and written communication skills, BSc/MSc in Human Resources or relevant field. Adapted from Scott Maddens Shared Services Maturity Curve, this model shows how HR shared services matures with time and how it advances from establishing the foundation through improved automation and analytics capabilities to continuous expansion and improvement. They prepare compensation and benefits packages, set up company policies, maintain updated employee records and ensure a healthy workplace by providing HR procedures. HR Specialist job description An HR Specialist is a professional responsible for monitoring all Human Resource functions. If you are passionate about HR and highly efficient, give us a chance to meet you. It's important to maintain a level of skill and variety in the design of the jobs in the shared services, particularly if people working in the service centre have previously undertaken a wide range of tasks. los inconvenientes que esto te pueda causar. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. para nos informar sobre o problema. Typically a job would require a certain level of education. . We want to see a committed and approachable individual and be impressed with your character and skills. Members andPeople Managementsubscribers can see articles on thePeople Managementwebsite. to let us know you're having trouble. It should also integrate with your core HRIS. Theres no single model for delivering HR thats suited to all organisations. Ci Si continas recibiendo este mensaje, infrmanos del problema Previous experience working in the INGO sector. As a possible profit centre. Si continas viendo este mensaje, Americas: +1 857 990 9675 para informarnos de que tienes problemas. Enjoy exclusive access to resources, connections, events and support to further develop yourself professionally. Nous sommes dsols pour la gne occasionne. The shared service model can help businesses reduce costs, avoid duplication of effort, and allow a greater focus on HR strategy. (2012) From shared services to professional services. Read the Human Resources Shared Services Specialist job description to discover the typical qualifications and responsibilities for this role. Americas: +1 857 990 9675 25 June. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Ultimately, you will foster a healthy workplace by ensuring our HR procedures run smoothly at all times. (2009)HR service centres. excuses voor het ongemak. Wenn Tier 1 is a contact centre where employees and managers can access the services provided via email or telephone. Source, attract and hire top talent with the worlds leading recruiting software. Ensure theres broad agreement about the role, scope and accountability of the centre and the resources required for delivery. message, contactez-nous l'adresse Please enable Cookies and reload the page. You will also work closely with the wider HR team, providing your experience and expertise on the operational aspects of HR processes. These are often embedded into a contract with penalties applied if the SLAs are not met. Europe & Rest of World: +44 203 826 8149, Learn about Workables breakthrough HR and AI capabilities, Supporting the development and implementation of HR initiatives and systems, Providing counseling on policies and procedures, Being actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process, Support the development and implementation of HR initiatives and systems, Provide counseling on policies and procedures, Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process, Create and implement effective onboarding plans, Develop training and development programs, Assist in performance management processes, Support the management of disciplinary and grievance issues, Maintain employee records (attendance, EEO data etc.) Clarify the role, responsibilities and accountabilitiesof the HR shared service between administrative and more value added services. Whatever topic you need to explore, find our latest and most relevant resources, guides, case studies, viewpoints and research evidence. To write an effective manager, shared services job description, begin by listing detailed duties, responsibilities and expectations. Wenn The skill set required will depend on the range and level of roles in the centre, for example customer service and call handling are often seen as the minimum requirement for routine administration. los inconvenientes que esto te pueda causar. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. We look forward to reviewing your resume. Communication and involvement before and during the implementationboth play a key part in: Ongoing knowledge development. The goal will be to provide excellent assistance and support to employees and managers. Si vous continuez voir ce We invite you to join us. A minimum of 5 years experience in a similar operational lead role with at least 2 years experience of people management, with a preference for international experience. The main role of the HR advisor is to advise both employers and clients on the recruitment of new staff and retention of . Ci The different HR shared services models can be defined by their sourcing (resourced internally in-sourced, or resourced externally outsourced), and shoring design (whether they are located on-shore or off-shore). The Director of HR will lead build out of the shared services function including the identification, hiring and training of appropriate team members; refine and execute on project plan until fully operational. las molestias. Future-proof your career in HR by continuously expanding your skill set with the latest and most relevant HR skills. Lamentamos Building a cohesive relationship between the shared services and other parts of the HR team are crucial in creating a one HR team mentality. Desired skills for An HR Specialist is a professional responsible for monitoring all Human Resource functions. Its likely that there will be unexpected demands for information or clarification, so setting in place channels for ongoing communication and training are important. They act as mediators between employees and their organizations. Se continui a visualizzare ein Mensch und keine Maschine sind. A shared services approach is one way to organise activities within a broader HR operating model. Please help us protect Glassdoor by verifying that you're a Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de In some organisations, services could range from lower-level administrative duties to supplying specialist HR information and advice on HR policy and practice. Caso continue recebendo esta mensagem, Wir entschuldigen uns fr die Umstnde. 33900 - 40000 per annum. Download this concise introduction to OD. Vol 11, No 3. pp136-142. Aydanos a proteger Glassdoor y demustranos que eres una persona real. HR transformation into HR shared services can be an excellent way to not only elevate your employee experience but also allow for a bigger focus on the HR strategy aligned with business needs and goals. an. A Human Resource Officer is a bridge that connects workforce needs with employer requirements. To enable smooth running of the shared services, customer relationship management systems are often used. HR Specialists prepare compensation packages while knowing company policies inside-out and assuage any worries or fears about labor legislation. We are sorry for the inconvenience. HR Sevices Team Leader / HR Manager - Shared Services We are partnering with a fantastic client based in Trafford looking for a HR Team Leader to join their Shared Services / Customer focused team. per informarci del problema. Nous sommes dsols pour la gne occasionne. We look forward to reviewing your resume. Maintaining close relationships across HR. Europe & Rest of World: +44 203 826 8149, Learn about Workables breakthrough HR and AI capabilities, Human Resources (HR) Manager jobdescription, HR Specialist interview questions andanswers, Communication interview questions andanswers, Critical-thinking interview questions andanswers, Best recruitment strategies to attract toptalent. Se continui a visualizzare ), Understanding of labor laws and disciplinary procedures, Proficient in MS Office; knowledge of HRMS is a plus, Outstanding organizational and time-management abilities, Excellent communication and interpersonal skills, BSc/BA in business administration, social studies or relevant field; further training will be a plus, HR Credentials (e.g. Caso continue recebendo esta mensagem, message, please email HR shared services per informarci del problema. pour nous faire part du problme. This factsheet was last updated by Steve George: Digital Learning Portfolio Manager, HR and Employment Law, CIPD. HR Shared Services is a centralized hub of HR administrative and operational duties that are characterized by employee self-service and automation through leveraging technology, and multi-tiered levels of service and service responses. Excellent oral and written communication skills, with proven experience in a business facing role with the confidence and ability to interact with all levels of the organisation, Strong analytical skills and experience working with HR data, Experience in the creation of KPIs and SLAs, A self-starter with the proven ability to deliver on results and meet deadlines. Maintaining close relationships with the business. Leadership sponsorshipis vital for managing the change that will affect the rest of the organisation as well as for those moving into the shared services. The Shared Services Strategy will deliver services that are better value, and streamline processes. scusiamo se questo pu causarti degli inconvenienti. ein Mensch und keine Maschine sind. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. A Human Resource Officer is responsible for many duties across an organization, from recruiting and training staff to ensure employees receive fair pay and benefits throughout the year. The HRBP partners across EDZ Systems to deliver value-added service to leadership and employees. verdade. in HR shared services are typically organised around a number of Tiers: Introducing shared services is often just one element of a wider change to the way that HR operates and is structured. Lets have a closer look at HR shared services, its benefits and challenges, as well as HR shared services best practices. We have included HR shared services job description templates that you can modify and use. Start a free Workable trial and post your ad on the most popular naar HR Shared Services is a centralized hub of HR administrative and operational duties that are characterized by employee self-service and automation through leveraging technology, and multi-tiered levels of service and service responses. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie A Human Resources (HR) Officer is responsible for managing every aspect of the employment process, including orientation and training new staff members. excuses voor het ongemak. We are sorry for the inconvenience. Disculpa naar om ons te informeren over dit probleem. Organizations and HR departments should always strive to provide employee services in an efficient, as well as cost-effective way. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. We are looking for a skilled HR Officer who will recruit, support and develop talent through developing policies and managing procedures. questo messaggio, invia un'email all'indirizzo verdade. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. enva un correo electrnico a . Onze scusiamo se questo pu causarti degli inconvenienti. Recruitment and training. The service quality will be directly related to the quality of the information input from the rest of the organisation. University degree in Human Resource Management or a relevant discipline. Responsible for ensuring the effective and efficient delivery of HR operational activities and processes, including but not limited to; on-boarding, payroll, employee records and admin, time and attendance, leaver process; Provide leadership and development of the HR Shared Services team through effective direction, delegation, coaching and performance management to ensure that the team can achieve the required performance standards and have a focus on continuous improvement of the service provided to staff; Suggest and implement process improvements that will contribute to more efficient working practices be a subject matter expert for all operational aspects of HR processes; Act as an escalation point for complex queries received through the HR Helpdesk; Input into the development and roll-out of an organisation wide HR Information System; Responsibility for ensuring GDPR compliance is continually built into all HR operational activities and processes; Responsible for the sign-off on monthly payroll and employee contracts. los inconvenientes que esto te pueda causar. Si continas recibiendo este mensaje, infrmanos del problema Transferring HR activities to shared services can affect existing career paths. Traditional HR skills will be supplemented by the need for project management, contracting skills and an aptitude for customer service, which may not previously have been in the domain of people professionals. Hiring an HR officer? include: Desired experience for Vol 26, No 1, February. Skills needed for the new roles must be clearly defined. They also serve as a link between management and employees. To write an effective HR shared services job description, begin by listing detailed duties, responsibilities and expectations. Its often accompanied by adopting new technology which typically enables self-service by employees and managers, and centralised or integrated HR systems that hold HR data. Employers hiring for the HR shared services job most commonly would prefer for their future employee to have a relevant degree such as York YO1. Head of Shared Services Strategy for Government Portfolio. Experience of working as part of a HRIS project, specifically experience of conducting process reviews, migrating HR data and creating and executing test scripts. Rhonda Gardner has been a HR Professional for the past 19 years in diverse industries such as Banking & Insurance, Professional Consulting Services, and INGOs. Whether youre a people professional, a people manager, an employer or a policy maker, there are plenty of ways to join our community of champions for better work and working lives. Ci Disculpa las molestias. Cheaper relative wage costs are also a factor in shared services in certain offshore locations (for example, the Indian sub-continent and Eastern Europe). Wenn message, contactez-nous l'adresse View our privacy policy, HR Shared Services: Everything You Need to Know, HR Metrics & Dashboarding Certificate Program, Relocation services (international and domestic), Automatically generating official PDF documents when onboarding new hires, Removing access to applications when offboarding an employee. Read the Human Resources Shared Services Associate job description to discover the typical qualifications and responsibilities for this role. We are sorry for the inconvenience. Please enable Cookies and reload the page. People Management(online). Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Insight from senior leaders on how they have led responsibly and maintained trust and resilience during the COVID-19 pandemic, Natalie Sheils, Chief People Officer at Mosaic Group, explores ways to strengthen your operating models to thrive in a rapidly changing business landscape. message, contactez-nous l'adresse Transform is the first part of HR shared services maturity. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail 4.8. Talent Acquisition Manager - The recruiting manager is a specialist manager who guides and oversees hiring for the organization. Explore our professional development learning platform. real person. Si continas viendo este mensaje, Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail A Human Resources (HR) Officer is responsible for managing every aspect of the employment process, including orientation and training new staff members. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Activities include: Furthermore, take into consideration that these tools usually manage sensitive employee data, for example, medical or contact information. Wir entschuldigen uns fr die Umstnde. A Human Resources Director who oversees all aspects of the HR department usually supervises them. verdade. Als u dit bericht blijft zien, stuur dan een e-mail See more in our factsheet onbusiness partnering. Long-term the organization may look to provide Shared Services to other Companies. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Learn how to implement various employee benefits as part of a wider reward strategy. A Human Resource Specialist is responsible for the day-to-day operations, including recruiting new employees or processing termination paperwork, preparing compensation packages with company policies set out by law, and fostering healthy workplace practices throughout every department. Ci Provide on-call cover for the 24 hour emergency phone; Accept, advance and pursue any new objectives or responsibilities that may be assigned by HR Management; Ensure that the organisations values and policy commitments, including accountability, equality and safeguarding, are reflected in assigned responsibilities and contribute to a positive internal and external working relationship within the HR Overseas Team and with stakeholders/customers. This Human Resources (HR)Officerjob description template is optimized for posting on online job boards or careers pages and easy to customize for your company. A centralised service allows the pooling of knowledge about what works across different parts of the organisation and different geographical regions, and the sharing of insight about customers and markets. Our company is growing rapidly and is hiring for a HR shared services. As a successful HR Team Leader you will be responsible for the delivery of HR, Payroll and Pension service. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Aydanos a proteger Glassdoor verificando que eres una persona real. This factsheet outlines how shared services work and the benefits of introducing them in an organisation. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie HOLLY, N. (2010)HR models: lessons from best practice. Salary Range 16K-40K Career Opportunity 3.3 Avg. los inconvenientes que esto te pueda causar. excuses voor het ongemak. enva un correo electrnico a SLAs are defined and agreed measures, reported regularly, to ensure that the service quality of service remains at the level required. HOWCROFT, D. and RICHARDSON, H. (2012)The back office goes global: exploring connections and contradictions in shared service centres. The HR Shared Services Team Lead will have responsibility for leading a team of 4 HR Officers and a Travel Officer, ensuring the effective and efficient delivery of HR Operational processes. List any licenses or certifications required by the position: enviando un correo electrnico a The decision to implement shared services is often as part of a wider restructure of HR. ULRICH, D. and GROCHOWSKI, J. Watch this video and explore where can employers raise their employee value propositions, and critically where should you start? It takes a closer look at the typical tier structures and provides guidance on planning and implementing shared services across an organisation. naar Using more efficient processes can deliver greater consistency, and more timely and accurate information and advice to the service centres customers (for instance, individual employees or line managers). What does a Human Resources Shared Services Associate do? Some examples show work retained in-house because they require direct customer or investor interaction, specific business or product knowledge, or have the potential to put sensitive information at risk. We are sorry for the inconvenience. Shared Services Strategy Directorate supports Cabinet Office. to let us know you're having trouble. HR Specialist responsibilities include preparing compensation and benefits packages, setting up company policies and maintaining updated employee records. For example, the potential to exploit Achieving economies of scale and eliminating duplicated effort can streamline and simplify services, as well as reduce costs. naar The shared service model can help businesses reduce costs, avoid duplication of effort, and allow a greater focus on HR strategy. Cabinet Office 4.0. Designing and updating existing company policies. Aydanos a proteger Glassdoor verificando que eres una persona real. REILLY, P, and WILLIAM, T. (2017)How to get best value from HR: the shared services option. Disculpa Some organisations have a Tier 3 process owner with overall responsibility for a particular process area and can be a final point of escalation. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Learn modern and relevant HR skills, online, AIHR All rights reserved. Full-time + 2. Steve manages content for all CIPDs HR and Employment Law learning. Learn more about the people profession its wide-ranging roles and expertise, the standards we uphold, and the impact our profession makes. Si continas viendo este mensaje, The role is supervisory but retains some operational responsibility, meaning that an HR Team Leader should balance completing HR tasks with making sure the team does the same. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail As a precursor to outsourcingIt might be easier to argue the business case for outsourcing when it is possible to clearly demonstrate the efficiencies that can be achieved internally by adopting shared services. Si continas viendo este mensaje, Project teamswith the required capabilities to design, deliver and run the shared services. HR shared services typically provide routine administrative service such as recruitment, new starters, leavers, payroll, changes to roles/contracts, working time in organisations where relevant, absences, or learning and development procurement. If you have a knack for identifying trends, drawing useful conclusions and recommending solutions, we'd like to meet you. A Human Resource Officer typically works with a group of other HR professionals to ensure employees receive payments and handle HR-related issues as they arise. Bachelor's and Associate Degree Als u dit bericht blijft zien, stuur dan een e-mail Lamentamos Establish the model best suited to the organisation. Administer HR-related documentation, such as contracts of employment. Si vous continuez voir ce Ultimately, you will help ensure maximum efficiency for our HR functions, from . The origins of shared services come from finance but there are many different models of providing centralised services across an organisation (or sometimes, across several partner organisations), for example, just HR, or across multiple services, for example, finance, IT and HR. Wenn Please enable Cookies and reload the page. Specify the scale of capital and the nature of the resources requiredto get the right technology and organisational infrastructure in place, taking care not to underestimate. Caso continue recebendo esta mensagem, HR Officer job description. ein Mensch und keine Maschine sind. las molestias. an. Investments in HR shared services are long-term investments. questo messaggio, invia un'email all'indirizzo enviando un correo electrnico a Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. real person. Manage the payroll team which provides payroll solutions across different geographies, Answer employee benefits questions utilizing available technology/information, Maintains comprehensive knowledge of benefit programs, plans, policies, and processes, Effectively manage the HR administration team which administer the HRIS system and other associated tasks as part of group HR processes, Plan and prioritize workload to ensure key HR business processes have the resource to provide the agreed service levels, Develop efficient and effective HR business processes that meet the needs of the business, Be actively involved with the centralization of payroll systems into HRSS, Provide high quality, consistent HR guidance, support and resolution to managers and employees with focus on employee-centric service, Identify customer-impacting issues and implement solutions and process improvements to increase customer satisfaction, Lead and participate in cross-functional process improvement initiatives, Ability to communicate well both with internal employees third party providers, Associates degree in HR or field relative to job duties, or equivalent experience, Bachelors Degree in HR and/or related certifications, Customer service experience in a similar environment or IT help desk, Associates degree in HR, Business Administration, or field relative to job duties, Ability to interpret and communicate HR policies and procedures, Working closely with the Group Payroll ensuring audit traffic lights are green, Utilizes SAP to process specific employee-related transactions Excel to run reports and audit work, Daily calls with Ask HR our first line into HR - to support with escalated queries, HR Data Management ensuring all associate paperwork is processed accordingly, Provide thought leadership, coaching, mentoring and guidance to the function and key stakeholders on building a world class HR Shared Services function, Review, execute and audit HR transactions relating to worker life cycle or employment job changes (e.g., hires, terminations, mobility transfers), Provides advanced guidance and counsel to business leaders, Human Resources Business Partners, and team members on all aspects of compensation, rewards, and organizational design, Provides guidance and counsel to other professionals within HR to expand the Compensation knowledge base and competency of team members, Experience working in an HR Service Center is preferred, Minimum of 4 years in management role in customer service arena directly accountable for results, Experience with Ultimate Software (UltiPro) is highly preferred, Ability to prioritize daily workload to enable reaching SLAs, Bachelor's Degree in related field coupled with 5-8 years of HR or related field experience, Capability to apply discretion and sound judgment in managing decisions and handling sensitive and confidential information, Ensures streamlined human processes, workflows, metrics, and system optimization, Helps to define requirements for systems that will facilitate increased efficiencies, automation and/or self-service for various HR processes, Establishes a standard streamlined set of HR processes and manages the integrity and security employment data, Contributes to the creation of education strategies through proactive communication and engagement with all levels of the organization to ensure increased understanding of systems tools, processes and availability of resources, Position the team to grow and support on-going deployments of new HR and Payroll initiatives, Develops, fosters, leads, and enhances the customer service, product and service delivery of enterprise-wide and divisional compensation programs to ensure that customer needs are met within appropriate timelines, Leads or is solely responsible for all job evaluation activities associated with major division/department reviews, reorganizations and/or mergers, acquisitions, and divestitures, Manages complex ad-hoc compensation projects and initiatives, Keep current in all aspects of compensation through formal and informal training, participation in local and national professional organizations, continues learning and reading, and general professional curiosity, Represents compensation in cross-functional teams as a subject matter expert of compensation and rewards, Excellent business acumen and demonstrated competency in site and business partnership, Excellent interpersonal skills with the ability to build rapport quickly with management and communicate effectively with all levels of the organization, Effective verbal and written communication skills accompanied with cultural sensitivity, Excellent planning, co-ordination, and organizational skills, Judgment, initiative, and tenacity demonstrated in an environment of rapid change, Performs transactions related to HR specialties with a high degree of accuracy and strict adherence to written procedures, such as benefit updates or employee assignment changes, Be responsible for the internal administration of any global mobility assignments, Work in conjunction with Operational HR to understand what other central services could be provided, Agree service levels and performance indicators that track the effectiveness of the HRSS function, Managing day to day relationship with HR Shared Service Operations ensuring KPI and compliance standards are met (such as those associated with FSA), Managing governance of HRSC with outsourced provider, Building sustainable relationships with senior colleagues within the business, Supporting HR Directors in landing key strategic people goals, Preparing HR Business Services plan and ensuring this is aligned to wider HR Plan, Must have experience in managing large HR Shared Services with an outsourced provider, Bachelors Degree in related field and/or 1-3 years of HR or related field experience, Knowledge of/experience with HR practices, Experience in HR Shared Services environment, Experience supporting Americas, Europe and Asia Pacific employee bases, Ability to collaborate with and support team members globally, Ensures high-quality standards for all activities, initiatives, and tasks within the designated functional area(s) of responsibility, Partners with other employees or departments to bring rapid resolution to cases, Assists managers and employees on personnel procedures, Initiates status reports to the inquirer when delays occur in responding to an inquiry, as required, Effectively review and process HR service requests and transactions related to HR specialties with a high degree of accuracy and adherence to procedures, Answering questions on different subjects, Keying mass data changes and mass uploads, Answer common questions and resolve issues, Establishes clearly defined department and individual goals and objectives and communicates these to associates through department meetings and performance planning, Planning, coordination, and organizational skills, Business Partnered a Global Shared Services set up/ transition (leading the people and change management agenda), Demonstrable experience in Human Resources in a fast moving environment with a strong emphasis on talent development, ideally gained in an FMCG or Retail environment, CIPD qualified (part or fully qualified) essential, Strong communication skills must be a confident communicator who is able to deliver clear messages.
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